Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Aileen Dinu

Lake George,NY

Summary

Versatile and dynamic, excelled at West End Grill by leveraging exceptional customer service and multitasking strength to enhance guest experiences and being skilled in problem-solving and POS system management. I consistently met production targets at AngioDynamics. Proven track record in boosting customer satisfaction and maintaining high cleanliness standards, showcasing a blend of hard and soft skills.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

Work History

Server

West End Grill
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Sales Associate

Gap Outlet
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Production Worker

AngioDynamics
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Education

Associate of Arts - Business

Suny Adirondack
Queensbury, NY

Associate of Arts - Business

SUNY At Albany
Albany, NY

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Product packing
  • Assembly procedures
  • Sales expertise
  • Bilingual

Languages

Spanish
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Server

West End Grill

Sales Associate

Gap Outlet

Production Worker

AngioDynamics

Associate of Arts - Business

Suny Adirondack

Associate of Arts - Business

SUNY At Albany
Aileen Dinu