AILEEN MANON
The Bronx,NY
Summary
Responsible and motivated student ready to apply education in the workplace. Intends to develop professional work utilizing ability to handle challenging work, and excellent time management skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
5
5
years of professional experience
Work History
Barista
Cafe D'avignon
New York, New York
07.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Crew Trainer
McDonald's
Bronx, NY
08.2021 - Current
- Instructed new team members on correct procedures for operations
- Provided constructive feedback and one-on-one coaching to employees
- Stayed up to date on requirements of all team positions to optimize training
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
Customer Service Representative
Stampa publicidad
10.2019 - 02.2020
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Maintained a effective, organized and professional workspace.
Education
Associate of Science - Business Administration
Borough of Manhattan Community College of The City University of New York
09.2025
Skills
- Customer Service
- Fluent in Spanish and English
- Safe Food Handling
- Workplace Safety
- Opening and Closing Procedures
- Team Leadership
- Continuous Improvement
- Self-Management
- Active Listening
Timeline
Barista
Cafe D'avignon
07.2023 - Current
Crew Trainer
McDonald's
08.2021 - Current
Customer Service Representative
Stampa publicidad
10.2019 - 02.2020
Associate of Science - Business Administration
Borough of Manhattan Community College of The City University of New York
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