Summary
Overview
Work History
Education
Skills
Timeline
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Aileen Velasco

Los Angeles,CA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Kendall’s Brasserie and Hotel Bel Air. Proven ability in cash handling and guest engagement, consistently enhancing guest experiences and satisfaction. Committed to delivering outstanding service and creating memorable moments for all patrons.

Overview

12
12
years of professional experience

Work History

Server

Kendall’s Brasserie
Los Angeles, CA
08.2023 - Current

Quickly and efficiently responsible to special request from customer

Record foods and drinks orders as served customers request to the highest standard

Maintain full product, knowledge of menu and specials

Runner

Kendall’s Brasserie
Los Angeles, CA
04.2022 - 08.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Housekeeper

Hotel Bel Air
Los Angeles, CA
12.2013 - 02.2019

Education

Associate Degree - Education

East Los Angeles College
Monterey Park, CA
06.2011

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Kendall’s Brasserie
08.2023 - Current

Runner

Kendall’s Brasserie
04.2022 - 08.2023

Housekeeper

Hotel Bel Air
12.2013 - 02.2019

Associate Degree - Education

East Los Angeles College