Aimah Zia
Tucson,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Membership Specialist
Codac Behavioral Health Services Of Pima County
Tucson, AZ
09.2023 - Current
- Maintained accurate records of member information in database systems.
- Assisted members with inquiries regarding their accounts, benefits, and services.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Developed positive relationships with patients while maintaining professional boundaries.
- Maintained accurate records of client progress through use of electronic medical record system.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
Server
Kapara
London, United Kingdom
03.2023 - 09.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
Receptionist
Sweet Tooth Dental Group
London, United Kingdom
03.2022 - 03.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
ICS Learn
London03-2022
Skills
- Recovery assistance and support
- Appointment Scheduling
- Safe Food Handling
- POS operation
- Positive and professional
- Dining customer service
Languages
Urdu
Native/ Bilingual
Spanish
Professional
Certification
- Trained in Electronic Health Records
- Mental Health Paraprofessional
References
References available upon request.
Timeline
Membership Specialist
Codac Behavioral Health Services Of Pima County
09.2023 - Current
Server
Kapara
03.2023 - 09.2023
Receptionist
Sweet Tooth Dental Group
03.2022 - 03.2023
High School Diploma -
ICS Learn
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