Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Levasseur

Summary

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Membership Specialist

Cain Center-City Of Athens
12.2022 - Current
  • Maintained membership database, ensuring that all information was current and accurate.
  • Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
  • Actively engaged clients upon entrance with pleasant greeting.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Pursued existing and potential customers by phone, email and text message to generate leads and increase memberships.
  • Prepared marketing materials that would be hand delivered to local businesses, which detailed new events, promotions and activities that were coming up.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Willingness to learn new jobs and tasks.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Drove new business by acquiring new clients and expanding new and existing relationships.

Food Preparation Worker

Treehouse Cupcakes
02.2021 - 12.2022
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Maintained composure and work quality while under stress.

Food Preparation Worker

Danny's BBQ
06.2018 - 02.2021
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Trained new staff on food preparation and safety procedures.
  • Maintained composure and work quality while under stress.

Office Assistant/Child Care Provider

Methodist Learning Center
02.2014 - 06.2018
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education

Certification - Physical Therapy Aide

Trinity Valley Community College
Athens, TX

Certification - Nurse Aide

Trinity Valley Community College
Athens, TX

High School Diploma -

Athens High School
Athens, TX
05.2002

Skills

  • Email Blasts
  • Customer Experience
  • Specialist Referrals
  • Member Databases
  • Facility Tours
  • Issue Resolution
  • Social Perceptiveness
  • Data Analysis
  • Member Services and Support
  • Membership Sales
  • Promotional Planning
  • Community Engagement

Timeline

Membership Specialist

Cain Center-City Of Athens
12.2022 - Current

Food Preparation Worker

Treehouse Cupcakes
02.2021 - 12.2022

Food Preparation Worker

Danny's BBQ
06.2018 - 02.2021

Office Assistant/Child Care Provider

Methodist Learning Center
02.2014 - 06.2018

Certification - Physical Therapy Aide

Trinity Valley Community College

Certification - Nurse Aide

Trinity Valley Community College

High School Diploma -

Athens High School

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Jessica Levasseur