Betlen Hernandez
San Antonio,TX
Summary
Authorized to work in the US for any employer. Attentive Membership Coordinator touting 3 years of bringing new individuals into organization through active engagement and welcoming approach. Outgoing professional skillful multitasking and relating effectively to diverse groups.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Membership Coordinator
YMCA of Greater San Antonio
11.2022 - Current
- Welcome guests into the facility, I am in charge of front desk staff and scheduling
- I notify our members of balances and I process any requests for multiple departments.
Member Service Representative
YMCA of Greater San Antonio
01.2021 - 11.2022
- Welcome and greet members at the front desk, sell memberships, train new hires,extensive knowledge of our active net program.
Waitress/Hostess
Los Vega restaurant
08.2019 - 01.2020
Education
Associate of Science - Business And Finance
San Antonio College
San Antonio, TXHigh School Diploma -
Macarthur High School
San Antonio, TX05.2021
Skills
- Process Transactions
- Team Training
- Marketing and Promotions
- Email Blasts
- Membership Programs
- Sales and Upselling
- Interpretation and Translation Services
- Member Databases
- Community Engagement
- Billing Adjustments and Refunds
- Document and Records Management
- Membership Inquiries and Renewals
- Staff Training
Certification
First Aid Certification
CPR Certification
Languages
Spanish
Native or Bilingual
Timeline
Membership Coordinator
YMCA of Greater San Antonio
11.2022 - Current
Member Service Representative
YMCA of Greater San Antonio
01.2021 - 11.2022
Waitress/Hostess
Los Vega restaurant
08.2019 - 01.2020
Associate of Science - Business And Finance
San Antonio College
High School Diploma -
Macarthur High School
First Aid Certification
CPR Certification
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