Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Betlen Hernandez

San Antonio,TX

Summary

Authorized to work in the US for any employer. Attentive Membership Coordinator touting 3 years of bringing new individuals into organization through active engagement and welcoming approach. Outgoing professional skillful multitasking and relating effectively to diverse groups.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Membership Coordinator

YMCA of Greater San Antonio
11.2022 - Current
  • Welcome guests into the facility, I am in charge of front desk staff and scheduling
  • I notify our members of balances and I process any requests for multiple departments.

Member Service Representative

YMCA of Greater San Antonio
01.2021 - 11.2022
  • Welcome and greet members at the front desk, sell memberships, train new hires,extensive knowledge of our active net program.

Waitress/Hostess

Los Vega restaurant
08.2019 - 01.2020

Education

Associate of Science - Business And Finance

San Antonio College
San Antonio, TX

High School Diploma -

Macarthur High School
San Antonio, TX
05.2021

Skills

  • Process Transactions
  • Team Training
  • Marketing and Promotions
  • Email Blasts
  • Membership Programs
  • Sales and Upselling
  • Interpretation and Translation Services
  • Member Databases
  • Community Engagement
  • Billing Adjustments and Refunds
  • Document and Records Management
  • Membership Inquiries and Renewals
  • Staff Training

Certification

First Aid Certification

CPR Certification

Languages

Spanish
Native or Bilingual

Timeline

Membership Coordinator

YMCA of Greater San Antonio
11.2022 - Current

Member Service Representative

YMCA of Greater San Antonio
01.2021 - 11.2022

Waitress/Hostess

Los Vega restaurant
08.2019 - 01.2020

Associate of Science - Business And Finance

San Antonio College

High School Diploma -

Macarthur High School

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Betlen Hernandez