Lisa Perrone
White Lake,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Membership Representative
International Union Of Operating Engineers, 324
Bloomfield Township, MI
03.2021 - Current
- Maintained membership database, ensuring that all information was current and accurate.
- Scheduled and assigned out of work assignments for members.
- Actively engaged members upon entrance with pleasant greeting.
- Prepared membership materials that would be sent out to members, which detailed new events, meetings and activities that were coming up.
- Processed membership dues payments.
- Processed payments from employers for working dues and benefit's.
- Answer high volume phone calls and emails.
- Contract entry and data entry.
- Generated membership cards for mass mailings.
- Volunteer at all union events.
- Membership application entry.
- Created and assembled reports for membership information.
Customer Service Representative
Bolton Conductive Systems, LLC
Walled Lake, MI
03.2006 - 03.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted in shipping and handling.
- Generated supply orders.
- Arranged staff meetings.
- Set up accommodations and reservations for clients and buyers.
Education
High School Diploma -
Walled Lake Western High School
Commerce Township, MI05.2001
Skills
- Inventory Control Processes
- Email Blasts
- Membership Registrations
- Issue Resolution
- friendly and pleasant attitude
- Punctual
Timeline
Membership Representative
International Union Of Operating Engineers, 324
03.2021 - Current
Customer Service Representative
Bolton Conductive Systems, LLC
03.2006 - 03.2011
High School Diploma -
Walled Lake Western High School