Lisa Perrone
White Lake,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Membership Representative
International Union Of Operating Engineers, 324
03.2021 - Current
- Maintained membership database, ensuring that all information was current and accurate.
- Scheduled and assigned out of work assignments for members.
- Actively engaged members upon entrance with pleasant greeting.
- Prepared membership materials that would be sent out to members, which detailed new events, meetings and activities that were coming up.
- Processed membership dues payments.
- Processed payments from employers for working dues and benefit's.
- Answer high volume phone calls and emails.
- Contract entry and data entry.
- Generated membership cards for mass mailings.
- Volunteer at all union events.
- Membership application entry.
- Created and assembled reports for membership information.
Customer Service Representative
Bolton Conductive Systems, LLC
03.2006 - 03.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted in shipping and handling.
- Generated supply orders.
- Arranged staff meetings.
- Set up accommodations and reservations for clients and buyers.
Education
High School Diploma -
Walled Lake Western High School
Commerce Township, MI05.2001
Skills
- Inventory Control Processes
- Email Blasts
- Membership Registrations
- Issue Resolution
- friendly and pleasant attitude
- Punctual
Timeline
Membership Representative
International Union Of Operating Engineers, 324
03.2021 - Current
Customer Service Representative
Bolton Conductive Systems, LLC
03.2006 - 03.2011
High School Diploma -
Walled Lake Western High School
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