Aimee Awbrey
Post Falls,ID
Summary
I have 11 years of experience in the medical field, between patient care as well as provider enrollment. I am currently seeking a position in the medical field.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Desk
Coeur Vitality
Coeur D'Alene, ID
07.2024 - 03.2026
- In July of 2024 I switched back to a front desk position at a concierge medical clinic. I was in charge of checking patients in and out, handling incoming calls, scheduling patients as needed, and helping with billing and statements.
Credentialing Specialist
Medical Practice Management Services
Hayden, ID
03.2020 - Current
- In March of 2020 I decided make a change from patient care to back end medical. My goal was to get an all-round view of what it takes to make the medical system work. I was hired at Medical Practice Management Services just as the COVID-19 shutdown started. With this taking place I was put into a remote position. Therefore, most of my training took place over remote access. I have been in a remote position since.
- I specialized in provider submission to commercial insurance payers, Washington Medicaid, and Medversant One Health Port Provider Source. Within these duties I collected needed documentation (COI, CV, Washington and Idaho Provider Applications, DEA, Licenses, W9s, Hospitalist Agreements). I then created a Provider Source account for the provider. After the Provider Source profile had been completed and attested, I sent email applications including the previously stated documentation to insurance payers to start the enrollment process. I continually followed up on emails to verify that the insurance payers have all the information needed to complete the credentialing process. Once this process has been completed, I would receive an effective date from payers in which I documented in our in-house system, Credential Stream by HealthStream. I also completed recredentialing processes. I upkept Medversant One Health Port Provider Source for over 500 Washington state-based providers. Along with this, I continually sen the information payers need for the recredentialing process to ensure no lapses in credentialing.
Receptionist
Multicare Health Systems - Rockwood Quail Run Clinic
06.2019 - 03.2020
- In June of 2019 I made the leap from Holistic Care to Modern Day Medicine. As I enjoyed the Holistic side of medical treatment I wanted to also get a feel for Modern Day treatments. Rockwood Quail Run is a clinic where I was one of six receptionists. We saw, on average, 230 patients a day between 11 providers, 1 walk-in lab, and 1 walk in-radiology department. In the position of Receptionist I was responsible for creating charts for non-existing MultiCare patients, and coordinating the best provider for the patient. I scheduled appointments for patients that are in office, whether the appointment was for Quail Run or for a specialty office within MultiCare. I checked patients in, verify the demographic information was up-to-date and verify that their insurance was active. I used multiple websites including, but not limited to, OneHealth Port, Availity, Emdeon, and Nordian to verify these insurances. I collected copays at time of service and any other outstanding balances on the patient’s account. I answered calls from MultiCare’s access center and helped with their administrative needs. Whether it be collecting over the phone payments, scheduling and rescheduling appointments, or finding the accurate person to be talking to. All access center calls were sent to the front desk to coordinate. I sent faxes to our Refill Center of prescriptions refill requests, as well as to our Medicare Specialists of the MAW/HEP or HMV forms. I often sent faxes to outside providers for medical record requests as well. Wrapping up my day consisted of closing my till, making change and setting up for the next day with printing the upcoming day’s schedule in case of any Down Time mishaps. I worked a shift from 7:30AM - 4:00pm, but I cover when needed and have accurate training in the closing of the office. We worked as a team of six to ensure that the check-in and check-out process went as smoothly as possible in order to get patients back for the medical care they needed.
Doctor’s Assistant
Lakeside Holistic Health PLLC., Coeur D’ Alene, ID
Coeur D’ Alene, ID
08.2017 - 06.2019
- After 1 year with Lakeside Holistic Health I was promoted. I was the assistant of Dr. Jerry L Bailey II, MS, DC,CAC, FIAMA. In this position I was in charge of rooming patients, taking vitals and cleaning rooms. I also was responsible for explaining take-home test kits to patients, once these test results come in, I called the patient to set up a follow up with Dr. Bailey to go over the results and created a treatment plan. When the follow up was finished, I reviewed this with the patient.
Front Desk Coordinator
Lakeside Holistic Health PLLC., Coeur D’ Alene, ID
Coeur D’ Alene, ID
08.2016 - 08.2017
- I began my time with Lakeside Holistic Health as an intern through the Idaho Department of Labor in June 2016. After 3 months of my internship, Lakeside Holistic Health hired me on full-time as a Front Desk Coordinator. In this position I would open up and close the clinic, collect copays and supplement purchase payments, make change, and settle the daily till. I also answered phones, and scheduled appointments via phone and in person. I would check in and check out patients. I also helped my billing manager with completing encounters.
Fast Food Associate
Paul Bunyan, Post Falls, ID
Post Falls, ID
07.2015 - 09.2015
- During my employment with Paul Bunyan I shared the responsibility of cashier, cook, dishwasher, and drive-through operator. I would rotation my position every new shift. I dealt with money management, timeliness, and order accuracy.
Parks Manager (Temporary)
City of Post Falls Parks Department, Post Falls, ID
Post Falls, ID
05.2015 - 07.2015
- As a Parks Manager I worked 8 hour days Monday through Friday. I was in charge of opening and closing the park and keeping the park clean and safe for the visitors. I also had the responsibility of training the Ticket Takers, covering their position for lunch, and accompanying them to City Hall with the daily deposits.
Nanny
Sydnai Colosimo, Post Falls, ID
Post Falls, ID
12.2014 - 05.2015
- I was a nanny for a special needs 9 month old. I would work anywhere from 2 to 10 hour days. This included making three meals a day, going to doctors appointments, physical therapy appointments, and making sure the specific needs for her conditions were met.
Ticket Taker (Temporary)
City of Post Falls Parks Department, Post Falls, ID
Post Falls, ID
05.2014 - 08.2014
- As a ticket taker I would work 5 hour days Sunday through Saturday. My job included opening up the ticket booth, collecting money and making change. When the day was over, I would settle the money till, close the ticket booth, and deposit the money earned at City Hall.
Education
High School Diploma - Health Information Technology
North Idaho College
Coeur D’ Alene, ID08-2017
High School Diploma - undefined
New Vision Alternative High School
Post Falls, ID06-2016
Certified Nursing Assistant (C.N.A.) - undefined
Kootenai Technical Education Campus
Rathdrum, ID06-2016
High School Diploma - undefined
Post Falls High School
Post Falls, ID09-2014
Skills
- Data management
- HIPAA compliance
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Organizational skills
- Multitasking Abilities
- Problem resolution
Certification
- Certified Nursing Assistant (CNA) – Active 2016-2020
- Provider Enrollment Specialist Certificate – 2022-02 - Current
AWARDS
Placed 3rd in Local Health Occupations Students of America (HOSA) in the category of Certified Nursing Assistant (CNA) in 2016., Received $1,000 scholarship to further my education with North Idaho College (NIC) in 2016.
Timeline
Front Desk
Coeur Vitality
07.2024 - 03.2026
Credentialing Specialist
Medical Practice Management Services
03.2020 - Current
Receptionist
Multicare Health Systems - Rockwood Quail Run Clinic
06.2019 - 03.2020
Doctor’s Assistant
Lakeside Holistic Health PLLC., Coeur D’ Alene, ID
08.2017 - 06.2019
Front Desk Coordinator
Lakeside Holistic Health PLLC., Coeur D’ Alene, ID
08.2016 - 08.2017
Fast Food Associate
Paul Bunyan, Post Falls, ID
07.2015 - 09.2015
Parks Manager (Temporary)
City of Post Falls Parks Department, Post Falls, ID
05.2015 - 07.2015
Nanny
Sydnai Colosimo, Post Falls, ID
12.2014 - 05.2015
Ticket Taker (Temporary)
City of Post Falls Parks Department, Post Falls, ID
05.2014 - 08.2014
High School Diploma - undefined
New Vision Alternative High School
Certified Nursing Assistant (C.N.A.) - undefined
Kootenai Technical Education Campus
High School Diploma - undefined
Post Falls High School
High School Diploma - Health Information Technology
North Idaho College