Aimee Baker
Munford,TN
Summary
Friendly and outgoing with passion for creating memorable dining experiences and ensuring customer satisfaction. Understands importance of menu knowledge and upselling techniques, coupled with strong multitasking and communication skills. Committed to contributing to positive dining atmosphere and enhancing guest experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Conrad Pearson Clinic
10.2024 - Current
- Assisted with patient intake and documentation, ensuring accuracy of medical records.
- Coordinated scheduling for patient appointments, optimizing clinic workflow efficiency.
- Prepared examination rooms and maintained cleanliness to support infection control protocols.
- Supported clinicians by preparing and administering medications as per physician directives.
Server
Georgia Blue
06.2024 - 12.2024
- Provided exceptional customer service by efficiently managing multiple tables and ensuring guest satisfaction.
- Assisted in daily operations by setting up dining areas and maintaining cleanliness throughout shifts.
- Collaborated with kitchen staff to streamline order processing and enhance communication efficiency.
- Processed payments accurately, handling cash and credit transactions with attention to detail.
Server
Hey Joes
01.2024 - 05.2024
- Assisted in training new staff on menu knowledge and service protocols.
- Handled cash transactions and processed payments using point-of-sale systems.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Banquet Server/Server
Delta Meat Market
07.2023 - 05.2024
- Delivered exceptional service to guests during large-scale events, ensuring satisfaction and seamless operations.
- Set up and dismantled banquet spaces according to event specifications, maintaining high standards of presentation.
- Coordinated with kitchen staff to ensure timely food delivery and accuracy of orders during events.
- Monitored guest needs throughout events, proactively addressing concerns to enhance overall experience.
Assistant Manager
Papa Roc's
11.2022 - 07.2023
- Developed staff schedules, optimizing coverage during peak hours to enhance operational efficiency.
- Trained and mentored new employees, fostering a collaborative team environment and improving service quality.
- Supervised front-of-house operations, maintaining a clean and welcoming atmosphere for patrons at all times.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
No Degree - Nursing
Southwest Community College
Memphis, TNSkills
- Customer service
- Cash handling
- Order processing
- POS system operation
- Team collaboration
- Multitasking abilities
- Communication skills
Certification
- CNA - Certified Nurse Assistant
Timeline
Medical Assistant
Conrad Pearson Clinic
10.2024 - Current
Server
Georgia Blue
06.2024 - 12.2024
Server
Hey Joes
01.2024 - 05.2024
Banquet Server/Server
Delta Meat Market
07.2023 - 05.2024
Assistant Manager
Papa Roc's
11.2022 - 07.2023
No Degree - Nursing
Southwest Community College