Aimee Bettencourt
WARWICK,RI
Summary
Dedicated Service Coordinator skilled in individualized service plans, resource utilization, and accurate recordkeeping. Proven ability to coordinate services and empower clients to achieve their goals.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Perspectives Corporation
North Kingstown, RI
08.2023 - Current
- Coordinate services with the person we support
- Help the people we support achieve their yearly goals
- Find affordable activities in the community
- communicate with families and Conflict Free Case workers
- Have the yearly meeting and discuss their goals.
Site Supervisor
Perspectives Coporation
North Kingstown, RI
01.2021 - 08.2023
- Supervised daily operations, ensuring compliance with safety standards and procedures.
- Coordinated project timelines and schedules, optimizing workflow efficiency across teams.
- Mentored staff, providing training and best practices.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
Direct Support Professional Mentor
Perspectives Coporation
North Kingstown, RI
06.2020 - 01.2021
- Supported individuals with developmental disabilities in daily living activities, fostering independence and personal growth.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients' physical and emotional well-being.
- Monitored behavioral patterns, documenting changes to inform adjustments in care strategies and interventions.
Direct Support Professional
Perspectives Coporation
North Kingstown, RI
01.2020 - 01.2021
- Streamlined documentation processes, improving accuracy and efficiency in client records management systems.
- Maintained clean, safe, and well-organized environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Activities Assistant
Tamarisk Assisted Living
Warwick, RI
03.2016 - 05.2017
- Developed and implemented recreational programs tailored to individual resident interests and abilities.
- Coordinated daily activities and events to enhance resident engagement and social interaction.
- Monitored resident participation in activities, providing feedback for continuous program improvement.
- Assisted residents with personal care needs, ensuring dignity and comfort throughout daily routines.
Kitchen Supervisor
Tamarisk Assisted Living
Warwick, RI
03.2014 - 03.2016
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Coordinated meal preparation schedules to optimize workflow and efficiency in service delivery.
- Trained new employees on kitchen procedures, equipment operation, and safety protocols.
- Developed menus in collaboration with dietary specialists to meet resident nutritional needs.
- Evaluated staff performance regularly, providing constructive feedback and mentorship for skill development.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
Education
Hairdresser License - Hair
Toni And Guy
Cranston RI 09-2019
Skills
- Service planning
- Documentation
- Resource management
- Care coordination
- Client progress documentation
- Telephone communication
Timeline
Service Coordinator
Perspectives Corporation
08.2023 - Current
Site Supervisor
Perspectives Coporation
01.2021 - 08.2023
Direct Support Professional Mentor
Perspectives Coporation
06.2020 - 01.2021
Direct Support Professional
Perspectives Coporation
01.2020 - 01.2021
Activities Assistant
Tamarisk Assisted Living
03.2016 - 05.2017
Kitchen Supervisor
Tamarisk Assisted Living
03.2014 - 03.2016
Hairdresser License - Hair
Toni And Guy