Aimee Bright
New Castle,DE
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Assistant Manager
The Training Center Gym
New Castle, DE
10.2020 - Current
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Fitness Consultant
The Edge Fitness Clubs
Christiana, DE
01.2019 - 10.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Seasonal Sales Associate
Lush Cosmetics
Christiana, DE
09.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Arts - Criminal Justice And Women And Gender Studies
University of Delaware
Newark, DE05.2022
Skills
- Managing Multiple Priorities
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Critical Thinking
- Excellent Attention to Detail
Timeline
Assistant Manager
The Training Center Gym
10.2020 - Current
Fitness Consultant
The Edge Fitness Clubs
01.2019 - 10.2020
Seasonal Sales Associate
Lush Cosmetics
09.2018 - 01.2019
Bachelor of Arts - Criminal Justice And Women And Gender Studies
University of Delaware
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