Aimee Bryant
Chatsworth,GA
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals. Energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals. Collaborates with team, building strong relationships to maximize customer loyalty. Protects company assets with policy awareness and loss prevention procedures. Punctual employee touting terrific merchandise display and mentoring skills thanks to extensive sales and team leadership abilities. Personable, reliable and dedicated. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Goodwill
Chatsworth , GA
12.2024 - Current
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Maintained a safe working environment by enforcing safety regulations.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Trained new employees on store policies, procedures and customer service standards.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided training to new employees on company policies and procedures.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Shift Lead
Goodwill Industries
Chatsworth, GA
10.2024 - Current
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Ensured that all safety protocols were followed at all times.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Provided guidance and support to other team members as needed.
- Monitored employee performance and provided feedback on areas for improvement.
- Reviewed daily sales reports and monitored financial performance metrics.
- Assisted in the training of new employees.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured compliance with health and safety regulations at all times.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Supervised staff during shift changes and ensured transition went smoothly.
- Performed administrative tasks including filing documents, data entry.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Conducted regular inventory checks to maintain accurate stock levels.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Trained new employees on company policies, procedures, and job duties.
- Completed opening and closing duties to facilitate business operations.
- Reinforced rules to promote superior employee performance.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Documented receipts, employee hours and inventory movement.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Utilized POS systems efficiently for order processing and inventory management.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
Manager
Discount Vapes
Chatsworth, GA
10.2023 - 07.2024
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with industry regulations and company policies.
- Established processes to ensure efficient workflow throughout the organization.
- Coached, mentored and trained team members in order to improve their job performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Conducted performance reviews for team members.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored staff performance and addressed issues.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed annual budgeting and forecasting, optimizing resource allocation.
Lead Sales Associate
Dollar General Store
Chatsworth, GA
12.2022 - 09.2023
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Organized store displays for maximum visibility of products.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed strategies to increase sales and promote new products.
- Supervised a team of sales associates on daily tasks and operations.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Facilitated the completion of all necessary paperwork related to sales transactions.
- Monitored stock levels, identified discrepancies, and reported them to management.
- Participated in regular staff meetings to discuss ideas for promotions or special events.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Provided leadership and direction to motivate department associates.
- Cross-trained on different positions to best support team during peak periods.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Scanned and bagged items and operated cash register to check out store patrons.
- Maintained neatness and cleanliness throughout the store environment.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Checked store shelves and restocked products from inventory in back room.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Fostered great experience by engaging with guests, utilizing acquired skills and training.
- Shared product knowledge to suggest merchandise and services to customers.
- Minimized shortages by adopting proper loss prevention procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
Tufting Machine Operator
Beaulieu
Chatsworth, GA
01.2015 - 04.2017
- Set up tufting machines and adjust tension, depth of pile, stitch length, and color according to job specifications.
- Operate multiple tufting machines simultaneously to produce carpets, rugs, and other textile products.
- Monitor machine performance during operation to ensure proper functioning.
- Inspect finished product for defects such as missed stitches or incorrect colors.
- Adjust settings on machines when necessary to correct problems with the product.
- Perform routine maintenance and cleaning of tufting machines and equipment.
- Troubleshoot malfunctions in machinery by identifying root causes and determining corrective actions.
- Perform quality checks throughout production process to ensure accuracy of products.
- Maintain accurate records of production data such as quantity produced, downtime.
- Follow safety protocols while operating machinery to prevent injuries or accidents.
- Train new employees in the use of tufting machines and related equipment.
- Develop strategies for improving efficiency in the production process.
- Work with team members to develop best practices for using tufting machines efficiently.
- Coordinate with supervisors regarding daily tasks and deadlines for projects.
- Suggest modifications for existing designs based on customer feedback or market trends.
- Assist in the development of new designs for textiles using tufting machines.
- Keep track of inventory levels and order supplies as needed to maintain adequate stock levels.
- Ensure that materials are available before beginning a project so that there is no delay in production.
- Communicate effectively with other departments about changes in production schedules or requirements.
- Evaluate current processes and suggest improvements where necessary.
- Provide support to other departments when needed including operating additional machinery if required.
- Studied designs to load correct yarns into machines and set machines according to production requirements.
- Read production sheets and loaded creels and knitters with various types of yarn to meet demands of each run.
- Inspected products to maintain compliance with specifications and determine need for machine adjustment.
- Managed automatic knitting production using computer program.
- Kept detailed records of production data and completed products, updated daily logs and submitted activity reports.
- Operated knitting equipment by setting product specifications, loading yarn and monitoring performance to make proactive adjustments.
- Examined looms to determine stoppage cause, warps, harness breaks and other mechanical defects.
- Assessed and removed cloth defects by cutting, pulling and filling area.
- Completed regular and emergency maintenance on knitting machines and informed supervisors of continued problems and need for repairs.
- Double-checked equipment loads, positioning and sets for specific yarn types to prevent errors or material loss.
Heat Set Operator
Mohawk Carpet
Chatsworth, GA
05.2013 - 01.2015
- Set up and adjusted temperature, pressure, speed and tension of machines to ensure proper operation.
- Operated heat set machine to assemble, fold, and finish printed material.
- Monitored the printing process to identify any defects in the product.
- Inspected finished products for quality assurance purposes.
- Maintained a clean work environment by cleaning machinery, tools, and equipment regularly.
- Loaded and unloaded paper rolls onto the machine to prepare for production runs.
- Ensured that all safety procedures were followed during operations.
- Performed routine maintenance checks on the heat set machine to keep it running efficiently.
- Adjusted web tension settings according to specifications provided by customer orders.
- Recorded data such as production time, number of sheets produced., into logbooks or computer systems.
- Followed detailed instructions from supervisors regarding specific jobs or tasks assigned.
- Notified supervisors of any malfunctions or irregularities encountered during production runs.
- Assisted in training new employees on the use of heat set machines and related processes.
- Liaised with other departments such as Quality Control to ensure timely completion of projects.
- Checked stock levels of consumable materials and requested replenishment when necessary.
- Adhered strictly to all company policies and procedures while operating the heat set machine.
- Kept accurate records of daily activities related to production runs for management review.
- Implemented corrective action plans quickly whenever errors occurred during operations.
- Monitored machine operation and verified performance met production requirements.
- Inspected final products to verify conformance with specifications and assign grades.
- Tended to multiple machines at once, monitoring operations and adjusting settings to maintain production levels.
- Placed bobbins on spindles and inserted spindles into bobbin-winding machines.
- Replenished supplies with full packages to keep production moving smoothly.
- Cleaned and lubricated machines using air hoses, cleaning solutions, rags and grease guns.
- Calibrated machines, input proper instructions and adjusted speed, tension and heat controls.
- Documented production data in daily logs and discussed levels with supervisor to optimize approaches.
- Used synthetic materials, needles, cutting tools, dyes and coloring solutions to develop fibers.
Manager
Jasper Resale
Jasper , GA
01.2010 - 06.2013
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Organized special events such as conferences or training sessions for employees.
- Reviewed contracts before signing them on behalf of the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
- Developed annual goals for each department based on market trends and competitor analysis.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
Education
GED -
Murray County High School
Chatsworth, GA05.1998
Skills
- Sales Promotions
- Staff Supervision
- Product Merchandising
- Lead Generation
- Loss Prevention
- POS System Operation
- Inventory Control
- Customer Service
- Sales Strategy
- Shift Scheduling
- Relationship Building
- Sales Transaction Processing
- Client Relationship Building
- Product Recommendations
- Verbal and Written Communication
- Stress Management
- Meeting and Exceeding Sales Goals
- Opening and Closing Procedures
- Merchandise Displays
- Cash Handling Accuracy
- Flexible Schedule
- Positive Customer Experience
- Teamwork and Collaboration
- Customer Needs Assessment
- POS System Knowledge
- Schedule Preparation
- Pricing and Labeling
- Payment Processing
- Goal-Oriented
- Shipping and Receiving
- POS Systems
- Client Relationship Management
- Cash Flow Management
- Cash Handling
- Retail Store Operations
- POS Operation
- MS Office Applications
- Friendly and Outgoing
- Customer Care
- Persistent and Resilient
References
Andra Cleary
706-912-2934
Niki Blackmon
762-546-2985
Tara Wheat
706-581-7950
Timeline
Assistant Store Manager
Goodwill
12.2024 - Current
Shift Lead
Goodwill Industries
10.2024 - Current
Manager
Discount Vapes
10.2023 - 07.2024
Lead Sales Associate
Dollar General Store
12.2022 - 09.2023
Tufting Machine Operator
Beaulieu
01.2015 - 04.2017
Heat Set Operator
Mohawk Carpet
05.2013 - 01.2015
Manager
Jasper Resale
01.2010 - 06.2013
GED -
Murray County High School