Aimee Groves
South Houston,TX
Summary
Results-driven sales and customer service professional with 10+ years of experience building customer relationships, driving sales, and delivering exceptional service. Proven success in cold calling, door-to-door sales, team leadership, customer retention, and high-volume restaurant service. Recent warehouse, forklift, and server experience demonstrates reliability, quick learning, and strong operational skills. Seeking a full- or part-time sales, customer relations, or service role where I can contribute to company growth while advancing my career.
Overview
20
20
years of professional experience
Work History
Server
Buffalo Wild Wings
Webster, TX
08.2025 - Current
- Prepared and assembled accurate to-go orders while delivering fast, friendly service in a high-volume environment.
- Took customer orders, communicated clearly with kitchen staff, and ensured timely meal delivery.
- Handled cash and payment processing with accuracy and attention to detail.
- Maintained restaurant cleanliness and organization throughout every shift.
Server
Waffle House
Houston, TX
01.2025 - 08.2025
- Provided attentive table service by taking orders and calling them accurately to the cooks.
- Delivered excellent customer service in a fast-paced restaurant setting.
- Maintained high standards of cleanliness and organization throughout the restaurant.
Forklift Operator
Tyson
Center, TX
03.2024 - 01.2025
- Operated stand-up forklift to safely and efficiently load and unload trailers.
- Received incoming stock, put away inventory, and conducted accurate inventory counts.
- Organized product for the Tyson company store while maintaining an orderly warehouse and dock area.
- Assisted wherever needed across the dock and warehouse to support daily operations.
- Skilled in operating sit-down lifts, reach lifts, and overhead cranes.
Forklift Driver
Old Castle
Houston, TX
12.2021 - 02.2023
- Operated forklift to load and unload delivery trucks while maintaining a safe and organized yard.
- Assisted customers with material selection and safely loaded/unloaded products for home projects.
- Provided friendly, helpful service that supported repeat business.
Assembly Person
Sterilite Warehouses
Ennis, TX
08.2021 - 12.2021
- Operated assembly machines and performed quality inspections to ensure every product met standards.
- Efficiently assembled boxes, trimmed items, and applied labels by hand.
Delivery Driver
DoorDash
Nacogdoches, TX
06.2020 - 04.2021
- Delivered orders accurately and on time while maintaining excellent customer service.
- Conducted daily vehicle inspections and kept vehicle clean and professional.
- Resolved customer concerns promptly to maintain high satisfaction.
Grooming Assistant
Alis Grooming
Madisonville, TX
03.2017 - 06.2019
- Delivered outstanding customer service and handled sales and payments.
- Performed dog bathing, grooming, and handling while maintaining a clean and organized shop.
- Built customer loyalty through attentive pet care and friendly interactions.
Sales Representative
Advantage Staffing (AT&T U-verse)
Houston, TX
09.2011 - 03.2012
- Generated sales through outbound telemarketing calls.
Bankcard Consultant
Merchant Choice Payment Solutions
Houston, TX
04.2011 - 06.2011
- Secured monthly merchant statements through targeted cold-call outreach to businesses.
Customer Service Representative
Toys “R” Us
Humble, TX
05.2010 - 11.2010
- Provided top-tier customer service and drove sales on the sales floor.
- Awarded District Employee of the Month (June 2010).
Deli Sales Associate
Walmart
The Woodlands, TX
12.2009 - 03.2010
- Delivered excellent customer service and increased deli sales through product recommendations.
Customer Service / Trainer
Subway
Spring, TX
09.2009 - 12.2009
- Handled food preparation, sales, and restaurant maintenance.
- Trained and onboarded new sales staff.
Team Lead – Sales
Interstate Subscription Services
San Antonio, TX
02.2006 - 01.2009
- Consistently met and exceeded monthly sales quotas through cold-call and door-to-door sales.
- Promoted to Team Lead and trained new sales representatives.
- Coordinated group travel plans across multiple states while maintaining strong customer relationships.
Education
High School Diploma - undefined
Mountain Park Baptist Boarding Academy
Piedmont, MO05-2004
Skills
- Sales & Customer Service (10 years)
- Cold Calling & Door-to-Door Sales
- Customer Retention & Relationship Building
- Team Leadership & Training
- Restaurant Service & Order Taking
- Cash Handling & Money Management
- Forklift Operation (Stand-up, Sit-down, Reach) & Overhead Cranes
- Pet Grooming & Animal Care
- Delivery & Vehicle Maintenance
- Fast Learner / Reliable
Timeline
Server
Buffalo Wild Wings
08.2025 - Current
Server
Waffle House
01.2025 - 08.2025
Forklift Operator
Tyson
03.2024 - 01.2025
Forklift Driver
Old Castle
12.2021 - 02.2023
Assembly Person
Sterilite Warehouses
08.2021 - 12.2021
Delivery Driver
DoorDash
06.2020 - 04.2021
Grooming Assistant
Alis Grooming
03.2017 - 06.2019
Sales Representative
Advantage Staffing (AT&T U-verse)
09.2011 - 03.2012
Bankcard Consultant
Merchant Choice Payment Solutions
04.2011 - 06.2011
Customer Service Representative
Toys “R” Us
05.2010 - 11.2010
Deli Sales Associate
Walmart
12.2009 - 03.2010
Customer Service / Trainer
Subway
09.2009 - 12.2009
Team Lead – Sales
Interstate Subscription Services
02.2006 - 01.2009
High School Diploma - undefined
Mountain Park Baptist Boarding Academy