With over six years of experience in the logistics industry, I have gained valuable insight and expertise. Starting from the ground floor, where I meticulously verified inventory, I quickly progressed to an office setting. In this role, I successfully managed the manifest and coordinated the smooth movement of products. My hands-on experience and ability to adapt to different environments have equipped me with a comprehensive understanding of the logistics process.
Overview
8
8
years of professional experience
Work History
Inbound Customer Service Representative
RoadOne Intermodal
Port Wentworth,ga
06.2024 - Current
Displayed a positive attitude and excellent problem-solving skills, which contributed to the overall success of the customer service team.
Maintained up-to-date knowledge of product and service changes.
Cross-trained and provided backup support for organizational leadership.
Coordinated move orders within hockey driver queue.
Completed all reports by end of shift.
Oversaw coordination of dock doors for efficient container and trailer loading.
Validated the closure and accuracy of load destinations.
Warehouse Clerk/Shipping and Receiving
Triangle LLC, Basspro Warehouse
Garden City Ga
08.2022 - 08.2023
Utilized YardTrac for precise container docking assignments.
Documented the weights and quantities of shipped trailers in WMS.
Managed operation of dock doors by opening and closing them promptly.
Finalized BOL issuance for drivers during their appointment times.
Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
Managed day-to-day operations of warehouse to keep everything running smoothly.
Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Processed required paperwork to expedite handling of shipped and received goods.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
Logistics Associate
DSI
Port Wentworth, Ga
09.2021 - 06.2022
Ensured accuracy of item numbers, quantities, and ID numbers before shipping.
Verified quantity and description of materials received by checking merchandise against packing list.
Verified documentation and condition of freight to assure quality standards were achieved.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Patrol Officer Supervisor
SCAD
Savannah, Ga
06.2019 - 08.2021
Secured multiple SCAD properties, ensuring site safety.
Oversaw officer sign-ins to maintain accurate records.
Prepared detailed reports documenting daily patrols, incidents encountered, and actions taken during shifts.
Assisted in accident investigations, providing support to those involved and ensuring accurate documentation of events.
Trained new officers, sharing best practices and improving departmental efficiency.
Environmental Technician
St. Joseph/Candler Hospital
Savannah, GA
02.2019 - 09.2020
Ensured accurate and complete sterilization in all patient rooms.
Enhanced efficiency of air quality studies with advanced equipment.
Ensured safe storage of chemicals through careful organization, labeling, and containment practices within designated areas.
Clerical Assistant
GA Regional
Savannah, GA
08.2017 - 10.2017
Managed call routing to appropriate departments.
Assist management with administrative tasks such as tracking and compiling information of interest
Recorded precise messages for office staff.
Edited and proofread documents for accuracy and completeness.
Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
Inbound Customer Service Representative at Korea International Trade AssociationInbound Customer Service Representative at Korea International Trade Association