Aimee Prevenslik
Steamboat Springs,CO
Summary
Proven Landscape Gardener and Banquet Captain with a track record of enhancing client satisfaction at Pretty Flora, LLC, and Steamboat Ski & Resort Corporation. Expert in team management and exceptional client support, I've fostered strong partnerships and improved service quality through effective communication and meticulous attention to detail. Achieved a significant increase in repeat business by prioritizing client needs and delivering high-quality service.
Overview
16
16
years of professional experience
Work History
Banquet Captain
Steamboat Ski & Resort Corporation
Steamboat Springs, CO
11.2010 - Current
- Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
- Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
- Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
- Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Property Manager
Pretty Flora, LLC
Steamboat Springs
04.2009 - Current
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients' return.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention to detail.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Gave animals proper attention to promote secure environment in owner's absence.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Designed innovative garden layouts to maximize visual impact and meet client individual preferences.
- Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, and mulching as needed.
- Retained vibrant seasonal color schemes through appropriate selection and planting of annuals and perennials.
- Enhanced landscape aesthetics by executing regular maintenance tasks such as pruning, trimming, and mowing.
Education
Bachelor of Science - Hotel, Restaurant And Institutional
The Pennsylvania State University
State College, PA05-1997
Skills
- Effective Communication
- Team Management
- Exceptional Client Support
- Developing Strong Partnerships
- Organizational Skills
- Detail-Oriented
Timeline
Banquet Captain
Steamboat Ski & Resort Corporation
11.2010 - Current
Property Manager
Pretty Flora, LLC
04.2009 - Current
Bachelor of Science - Hotel, Restaurant And Institutional
The Pennsylvania State University