Aimee Ryan
Great Lakes Cancer Management (Henry Ford)
23
years of professional experience
Caring and adaptable professional with a robust background in oncology navigation. Recognized for strong multitasking abilities and a calm demeanor under pressure, driving positive patient outcomes and satisfaction.
Work History
Oncology Patient Navigator
4 Years- Assisted individuals in scheduling appointments and provided guidance through various healthcare processes to ensure a seamless experience.
- Coordinated with healthcare teams to identify and resolve issues that could lead to patient neglect or oversight.
- Organized and coordinated scheduling of all stat scans and appointments.
- Managed patient follow-up processes to ensure seamless transitions and reduce feelings of overwhelm during cancer treatment.
- Offered simple, clear explanations to help clients and families understand.
- Supported patients in navigating complex medical systems, leading to more timely and appropriate care.
- Implemented tracking system for patient referrals to specialists, improving efficiency and satisfaction with care continuity.
- Improved patient understanding of treatment plans with clear, compassionate communication.
- Fostered strong relationships with local service organizations to expand available resources for patient referrals.
- Identified barriers when treatment goals were not met, treatment plan was not followed or important appointments were missed and collaborated in redeveloping patient treatment goals.
Lead Certified Medical Assistant
6 Years- Supervised daily operations of medical assistants, ensuring compliance with healthcare regulations and protocols.
- Trained and mentored staff on best practices for patient care and administrative procedures to ensure operational readiness
- Streamlined appointment scheduling processes, improving patient flow and reducing wait times.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Developed training materials for onboarding new medical assistants, enhancing team efficiency.
- Oversaw call-in management and time-off requests for medical assistants to optimize operational efficiency.
Developed and maintained monthly scheduling for medical assistants to ensure effective staffing.
Certified Medical Assistant
12 Years 11 Months- Administered patient care, including vital signs monitoring and preparation for examinations.
- Collaborated with medical teams during bone marrow biopsy procedures, contributing to efficient workflow and patient comfort.
- Executed injection procedures and organized sample medications to ensure compliance with healthcare standards.
- Documented medical histories and maintained accurate electronic health records for all patients.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
High School Diploma
Certified Medical Assistant - Medical Assistant
Skills
Problem-solving
Teamwork
Multitasking Abilities
Effective under pressure
Healthcare coordination
Multitasking
Compassionate care
Self motivation
Accomplishments
- I participated in the MOQC quality initiative for smoking cessation.
- MOQC held their first educational session to promote interprofessional development and learning that I led nearly 50 attendees through the importance of tobacco cessation including how to connect with resource's for quitting smoking, methods of documentation to promote team communication and follow-up, and how to find success despite challenges.
- Monitored and collected QOPI data for quality outcomes
- Attended MOQC and MSHO meetings to ensure quality over quantity for our patients.
Interests
Family
Music
Dancing
Running
Timeline
Oncology Patient Navigator
Great Lakes Cancer Management (Henry Ford)
08.2022 - CurrentRead More
Lead Certified Medical Assistant
Great Lakes Cancer Management (Ascension)
08.2016 - 08.2022Read More
Certified Medical Assistant
Great Lakes Cancer Management
09.2003 - 08.2016Read More
Dorsey School of Buisness
Certified Medical Assistant from Medical Assistant
Read More
Harper Woods High School
High School Diploma
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