AIMEE WALKER
Austin,TX
Summary
A lead in people engagement and experience, tasked with constructing, offering guidance, and collaborating on specific initiatives. Responsible for development of cross-organizational people & culture programs while continuing to seek best practices to maintain and enhance programs over time. Drawing from extensive operational expertise in various areas such as office management, HR, events, contracts, and executive support. When working for the right company with the right values, there is no limit to the amount of effort nor task to small to be successful. My main objective is to do what is right by the company and create meaningful experiences for its people.
Overview
12
12
years of professional experience
Work History
Manager
Slalom Consulting
12.2018 - 09.2023
- Managed and upskilled a team of 25 unstaffed consultants to better equipped for leading projects. Maintained a professional, organized, and safe environment for employees while keeping employees productive.
- Developed advanced People Experience programs educating Slalom employees about the business and culture. Onboarded 178 employees, created learning development & a mentor programs with 20 trainings per quarter.
- Responsible for employee engagement through Covid, remote work, and the return to work. Managed all the protocols and processes during each phase.
- Started the operations function in the Austin office from zero and a team of one to many. Managed the operations functions from the ground up into the scale of a $50+ million dollar business.
- Demonstrated values-based on leadership, and actively worked to mentor and coach team members and/or direct reports while communicating intentionally.
- Resolved staff member conflicts by actively listening to concerns and offered guidance.
- Organized 25 major corporate events, including 3 day annual conferences with over 300 guests. Duties included maintaining partnerships with vendors, negotiation tactics and overseeing set-up, activities, execution and cleanup of events.
Office Manager
Town Center Dentistry
01.2017 - 09.2018
- Managed 6 providers and 8 staff members as Office Manager ensuring excellent customer service in time efficient manner.
- Encouraged, developed and maintained professional business relationships with healthcare providers and patients to guarantee utmost customer service.
- Conducted interviews for new employees, handled employee evaluations and terminations as needed.
- Developed and implemented processes to improve efficiency with patients and time management for doctors.
Lead Treatment Coordinator
Avia Dental Care
01.2012 - 01.2017
- Served as an advocate and educator in hundreds of treatment plan presentation for patients’ dental care.
- Created treatment plans and established coordination of financial resources with insurance and billing requirements. Collected over $5,000 dollars a month.
- Assisted office manager in setting production goals.
Education
Bachelor of Arts - Psychology
CALIFORNIA STATE UNIVERISTY BAKERSFIELD
BAKERSFIELD, CA2010
Skills
- Written Communication
- Teamwork and Collaboration
- Flexible and Adaptable
- Self-Directed
- Calm Under Pressure
- Public Speaking
- MS Office
Timeline
Manager
Slalom Consulting
12.2018 - 09.2023
Office Manager
Town Center Dentistry
01.2017 - 09.2018
Lead Treatment Coordinator
Avia Dental Care
01.2012 - 01.2017
Bachelor of Arts - Psychology
CALIFORNIA STATE UNIVERISTY BAKERSFIELD