Aimen Usman
Elmont
Summary
Dynamic professional with diverse experience in teaching, inventory management, and neuropsychiatric assessments. Demonstrates strong leadership, problem-solving, and interpersonal skills, with a proven ability to enhance customer satisfaction and streamline operations. Passionate about continuous learning and contributing to innovative, collaborative environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ICU Unit Receptionist
Northwell Health
New Hyde Park, NY
12.2025 - Current
- Managed patient check-in procedures, ensuring accurate data entry and efficient workflow.
- Maintained organized front desk operations, contributing to a welcoming environment for patients and visitors.
- Coordinated patient information requests and paperwork, improving nursing staff responsiveness.
- Alerted clinical staff to changes in vital signs for timely interventions.
- Assisted nurses with non-clinical tasks to help optimize their time spent on direct patient care activities.
- Assisted in training new unit secretaries on proper protocols, procedures, software applications utilized within the ICU environment.
- Supported successful Joint Commission accreditation by ensuring adherence to protocols and maintaining precise records.
DSP
Ahrc Nyc
New York, NY
05.2025 - 12.2025
- Fostered a compassionate environment for individuals with disabilities, enhancing their quality of life through personalized support. Implemented individualized care plans, leading to the development of skills, increasing independence, and engaging meaningfully in their community.
- Coordinated with healthcare professionals to ensure comprehensive care delivery, enhancing team communication and collaboration.
- Assessed residents' progress through detailed evaluations and modified strategies to foster meaningful growth.
Hotel Manager
Hotel Pergola
Queens, NY
01.2025 - 08.2025
- Oversaw daily hotel operations, ensuring exceptional guest experiences and efficient staff performance. Developed and implemented training programs to enhance team skills and service quality. Managed budgeting processes, optimizing resource allocation for improved financial health.
Psychiatrist observership
DHQ hospital
Muzaffargarh
08.2022
- Participated in a 2-week observership from 2nd-16th August under Dr Rizwan. Conducted comprehensive neuropsychiatric assessments and contributed to treatment plans for addiction and rehabilitation patients under expert guidance.
Teacher
Bloomfield hall school
Multan
08.2021 - 05.2022
- Developed engaging lesson plans for Grade 6 & 7, and interactive presentations for English classes, enhancing student comprehension and fostering a dynamic learning environment, giving me experience in microsoft word, excel and powerpoint.
Education
Bachelor’s Degree - Psychology
Mercy University
New York City12-2026
Skills
- Technical Skills: Epic Hyperspace (patient charting, order entry, workflow navigation), Invision, Teletracking (bed management, patient flow optimization)
- Trilingual, Interpersonal skills, Time management, Attention to detail, Problem solving, Leadership skills, Public speaking, Team collaboration, Conflict resolution, Arabic Keyboard (Expert)
Certification
First Aid Resuscitation - Choking, CPR, and AED
Languages
English (Native), Urdu (Native), Punjabi (Native), Hindi (Proficient), Arabic (Novice).
Timeline
ICU Unit Receptionist
Northwell Health
12.2025 - Current
DSP
Ahrc Nyc
05.2025 - 12.2025
Hotel Manager
Hotel Pergola
01.2025 - 08.2025
Psychiatrist observership
DHQ hospital
08.2022
Teacher
Bloomfield hall school
08.2021 - 05.2022
Bachelor’s Degree - Psychology
Mercy University