Aimsley Boutot
Roland,AR
Summary
Dynamic Solutions Specialist at Petco with a proven track record in customer relationship management and project management. Enhanced customer satisfaction ratings through effective issue resolution and identified upselling opportunities, driving revenue growth. Adept at multitasking and fostering teamwork, consistently delivering exceptional service and creative solutions.
Overview
5
5
years of professional experience
Work History
Solutions Specialist
Petco
08.2024 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Recommended new products and services to customers.
- Managed diverse projects and resolved complex issues to support timely completion.
- Established strong partnerships with industry peers and relevant organizations, expanding the company''s network and fostering new opportunities for collaboration.
- Enhanced customer satisfaction ratings by resolving issues efficiently.
Childcare Provider
Darnall School
01.2024 - 01.2025
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Assisted in potty training and other daily hygiene activities to support child development.
Detail Utility Worker
EDS Soultions
08.2023 - 12.2023
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
Childcare Provider
Childrens House Montessori School
02.2023 - 08.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
Childcare Provider
Kids Academy West
06.2022 - 12.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Cashier
Dairy Queen Grill & Chill
06.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Joe T. Robinson High School
Little Rock, AR05-2022
Skills
- Data entry
- Product knowledge
- Customer relationship management
- Creative solutions
- Project management
- Key holder
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Multitasking Abilities
Timeline
Solutions Specialist
Petco
08.2024 - Current
Childcare Provider
Darnall School
01.2024 - 01.2025
Detail Utility Worker
EDS Soultions
08.2023 - 12.2023
Childcare Provider
Childrens House Montessori School
02.2023 - 08.2023
Childcare Provider
Kids Academy West
06.2022 - 12.2022
Cashier
Dairy Queen Grill & Chill
06.2020 - 06.2021
High School Diploma -
Joe T. Robinson High School
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