Ainslee Cosman
Wentzville,MO
Summary
Highly motivated Server with extensive customer service and sales experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Consistently recognized for sales performance and excellence in customer service.
Overview
6
6
years of professional experience
Work History
Server
Buffalo Wild Wings
09.2022 - 06.2024
- Enhanced operational efficiency by use of teamwork and communication
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Syberg's
06.2021 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Sales Associate
Victoria's Secret
08.2019 - 03.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Vegas Tan
05.2018 - 02.2019
- Creating sales incentives to motivate employees and promote products/services
- Training new employees on product, processes, and policies
- Monitoring and managing daily operations of the salon in a fast-paced environment
- Developed personal relationships with customers to ensure loyalty and retention
- Consistently surpassing sales goals through effective communication and persuasive selling strategies
Education
High School Diploma -
Timberland High School
Wentzville, MO05.2020
Skills
- Point of sale knowledge
- Cash handling expert
- High-volume dining
- Strong Work Ethic
- Exceptional customer service
- Multi-tasking strength
- Goal-Oriented
- Excellent people skills
- Ability to be resilient and work well with others, team player
- Punctual, presentable, and dependable
- Goal-oriented mindset
Timeline
Server
Buffalo Wild Wings
09.2022 - 06.2024
Server
Syberg's
06.2021 - 06.2022
Sales Associate
Victoria's Secret
08.2019 - 03.2020
Sales Associate
Vegas Tan
05.2018 - 02.2019
High School Diploma -
Timberland High School