Morgan Travelsted
Brownsburg,IN
Summary
I am enthusiastic and professional and take pride in providing excellent customer service to all customers and clients. I am skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. I maintain focus and a positive attitude in stressful situations and high-volume environments. I am a hard-working and passionate job seeker with strong organization skills, and I am eager to secure a lead position. I am always ready to help my team achieve company goals. I always try to build everyone up, no matter how stressful the job is
Overview
6
6
years of professional experience
Work History
Server
Bru Burger
11.2024 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail
- Assisted in training new hires, providing guidance on restaurant standards and best practices
- maintained a clean and organized dining area to uphold restaurant hygiene standards
- Developed strong rapport with regular customers through genuine hospitality efforts
Patient Experience Coordinator
Athletico
08.2024 - Current
- Collaborated with marketing teams to develop patient testimonials, and promote the organization's commitment to the exceptional care experience
- Played an active role in creating an environment where open dialogue between healthcare professionals and patients was encouraged
- Interacted with patients as they came through the door and acted as a support system
- Answered incoming calls, scheduled appointments, and filed medical records
- greeted and assisted patients with the check-in process
- provided excellent customer service to patients and medical staff
Truck Dispatcher
Shifting Gears Logistics
01.2024 - 07.2024
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
Server
Bru Burger
08.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Rehabilitation Aide
Athletico
01.2023 - 08.2023
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Assisted patients during ambulation to prevent injuries.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Performed treatment procedures to improve patient's functioning.
- Educated patients and families on exercises and proper body mechanics.
Server
Buffalo Wild Wings
09.2021 - 12.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- I was able to create friendships with a lot of our regular guests and create a good environment for new guests.
Cashier
Burlington
02.2021 - 07.2021
- Helped customers complete purchases, locate items and join reward programs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Host
Rockstar Pizza
04.2019 - 01.2021
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
High School Diploma -
Brownsburg High School
06.2022
Skills
- Sales expertise
- Point of sale operation
- Good at talking to guests
- Point of Sale Knowledge
- Hospitality Service Expertise
- Problem Resolution
- Strong Communication Skills
- Customer Relations
- Telephone Etiquette
Timeline
Server
Bru Burger
11.2024 - Current
Patient Experience Coordinator
Athletico
08.2024 - Current
Truck Dispatcher
Shifting Gears Logistics
01.2024 - 07.2024
Server
Bru Burger
08.2023 - 01.2024
Rehabilitation Aide
Athletico
01.2023 - 08.2023
Server
Buffalo Wild Wings
09.2021 - 12.2022
Cashier
Burlington
02.2021 - 07.2021
Host
Rockstar Pizza
04.2019 - 01.2021
High School Diploma -
Brownsburg High School
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