Aira Senen
Ocean Springs,MS
Summary
Developed strong interpersonal and customer service skills within fast-paced bakery environment, seeking to transition into new field. Demonstrates ability to manage inventory, handle transactions, and maintain cleanliness. Aiming to leverage these transferrable skills in new and challenging role.
Overview
4
4
years of professional experience
Work History
Bakery Clerk / Closer / Cake Decorator
ROUSES MARKETS
Ocean Springs, Mississippi
06.2023 - 11.2024
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
Customer Service Clerk / Associate
PUBLIX SUPER MARKETS
Fort Lauderdale, Florida
08.2020 - 03.2021
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Streamlined the customer service process for increased efficiency and improved response times.
Education
Highschool diploma -
OCEAN SPRINGS HIGH SCHOOL
05.2023
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Food handling safety
- Flexible schedule
- Punctual and reliable
- Telephone etiquette
- Stocking and shelving
- Customer inquiries
- Sanitation procedures
- Health department standards
Languages
Filipino /Tagalog
Native or Bilingual
Interests
- Graphic Design
- Avid Reader
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Music
- Gym Workouts
- I like working with my hands and fixing things
Timeline
Bakery Clerk / Closer / Cake Decorator
ROUSES MARKETS
06.2023 - 11.2024
Customer Service Clerk / Associate
PUBLIX SUPER MARKETS
08.2020 - 03.2021
Highschool diploma -
OCEAN SPRINGS HIGH SCHOOL