Airiana Kelly
Hagerstown,MD
Summary
Dynamic and customer-focused professional with experience at Texas Roadhouse, excelling in team collaboration and effective time management. Proven ability to enhance guest experiences through exceptional service and efficient table coordination. Skilled in multitasking and maintaining a welcoming environment, ensuring high levels of satisfaction and operational success.
Overview
5
5
years of professional experience
Work History
Host
Texas Roadhouse
Hagerstown
02.2023 - Current
- Greeted and seated guests, ensuring a welcoming environment.
- Managed waitlists, optimizing table turnover.
- Collaborated with team members to maintain efficient service flow.
Party Host
Chuck E. Cheese
Hagerstown
04.2022 - 01.2023
- Coordinated birthday party events, ensuring seamless execution and guest satisfaction.
- Facilitated setup and breakdown of party areas, maintaining cleanliness and organization.
- Assisted guests with inquiries, providing prompt and friendly customer service.
- Managed game stations, explaining rules and ensuring fair play among participants.
Sales Associate
Lewis Orchards & Farm Market
Smithsburg, MD
06.2021 - 11.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained product displays to ensure optimal presentation and accessibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Education
High School Diploma -
Homeschooled
Hagerstown, MD06.2024
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Team player mentality
Table assignment coordination
Seating arrangements
Timeline
Host
Texas Roadhouse
02.2023 - Current
Party Host
Chuck E. Cheese
04.2022 - 01.2023
Sales Associate
Lewis Orchards & Farm Market
06.2021 - 11.2021
High School Diploma -
Homeschooled