Airin Miszuk
West Columbia
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Shift Manager
Sonic
06.2025 - Current
- Supervised daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Streamlined scheduling processes to improve labor efficiency and coverage during peak hours.
- Conducted regular performance evaluations, providing feedback to enhance employee development.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Assistant Manager
Circle K
04.2024 - 05.2025
- Schedule and coordinate meetings.
- Conduct employee performance reviews.
- Develop good customer relationships.
- Participate in recruitment and dismissal processes.
- Smooth out problems within the workplace.
- Address employee and customer concerns.
- Develop strategies for better workplace efficiency and goal achievement.
- Email and phone correspondence.
Digital Sales Representative
Spectrum
09.2023 - 04.2024
- Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by selling them additional products and services.
- Responsible for creating and executing digital sales strategies to meet revenue goals
- Other duties and responsibilities include managing online sales, responding to customer inquiries, providing product information, and developing and maintaining positive customer relationships.
- Achieve monthly sales quotas and complete administrative tasks related to products sold.
Shift Manager
Noodles & Company
08.2021 - 05.2023
- Cutting and portioning food in preparation for service.
- Grill meats and saute noodles and vegetables.
- Take orders at the register and bring food to tables.
Shift Manager
IHOP
07.2019 - 07.2020
- Worked with Micros POS to input food orders.
- Monitored multiple tables at a time and was able to insure guest satisfaction.
- Adhere to all relevant health department rules/regulations and all customer service guidelines.
Retail Associate
Jo-Ann Fabric and Craft Stores
03.2019 - 07.2019
- Input data on NCR POS and handheld units.
- Works with Store Management and other Team Members on projects.
- Greets every customer and uses the service model to meet the customer's needs.
- Processes customer transactions at the cutting counter and cash register.
Package Handler (Part-Time)
FedEx Ground
10.2018 - 12.2018
- Work with team to assemble, seal, and load packages into correct trucks.
- Lift parcels that weigh up to 75 lbs.
- Use scanners to track parcel information, such as receipt or condition.
- Sort items according to the destination.
Movie Theater Employee
SouthEast Cinemas
04.2018 - 08.2018
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Prepare and managed operational reports and informational displays.
- Process admission tickets, passes, or facility membership requests from patrons.
- Assist guests with concerns or requests, including complaints, lost items, and directions.
Education
High school diploma - Adult High School
Stanly Community College
Albemarle, NC10.2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Customer relations
Languages
English
Full Professional
Timeline
Shift Manager
Sonic
06.2025 - Current
Assistant Manager
Circle K
04.2024 - 05.2025
Digital Sales Representative
Spectrum
09.2023 - 04.2024
Shift Manager
Noodles & Company
08.2021 - 05.2023
Shift Manager
IHOP
07.2019 - 07.2020
Retail Associate
Jo-Ann Fabric and Craft Stores
03.2019 - 07.2019
Package Handler (Part-Time)
FedEx Ground
10.2018 - 12.2018
Movie Theater Employee
SouthEast Cinemas
04.2018 - 08.2018
High school diploma - Adult High School
Stanly Community College
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