Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Airin Miszuk

West Columbia

Summary

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Shift Manager

Sonic
06.2025 - Current
  • Supervised daily operations, ensuring high standards of food quality and customer service.
  • Trained and mentored team members on operational procedures and best practices.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Streamlined scheduling processes to improve labor efficiency and coverage during peak hours.
  • Conducted regular performance evaluations, providing feedback to enhance employee development.
  • Resolved customer complaints promptly, fostering a positive dining experience and loyalty.

Assistant Manager

Circle K
04.2024 - 05.2025
  • Schedule and coordinate meetings.
  • Conduct employee performance reviews.
  • Develop good customer relationships.
  • Participate in recruitment and dismissal processes.
  • Smooth out problems within the workplace.
  • Address employee and customer concerns.
  • Develop strategies for better workplace efficiency and goal achievement.
  • Email and phone correspondence.

Digital Sales Representative

Spectrum
09.2023 - 04.2024
  • Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by selling them additional products and services.
  • Responsible for creating and executing digital sales strategies to meet revenue goals
  • Other duties and responsibilities include managing online sales, responding to customer inquiries, providing product information, and developing and maintaining positive customer relationships.
  • Achieve monthly sales quotas and complete administrative tasks related to products sold.

Shift Manager

Noodles & Company
08.2021 - 05.2023
  • Cutting and portioning food in preparation for service.
  • Grill meats and saute noodles and vegetables.
  • Take orders at the register and bring food to tables.

Shift Manager

IHOP
07.2019 - 07.2020
  • Worked with Micros POS to input food orders.
  • Monitored multiple tables at a time and was able to insure guest satisfaction.
  • Adhere to all relevant health department rules/regulations and all customer service guidelines.

Retail Associate

Jo-Ann Fabric and Craft Stores
03.2019 - 07.2019
  • Input data on NCR POS and handheld units.
  • Works with Store Management and other Team Members on projects.
  • Greets every customer and uses the service model to meet the customer's needs.
  • Processes customer transactions at the cutting counter and cash register.

Package Handler (Part-Time)

FedEx Ground
10.2018 - 12.2018
  • Work with team to assemble, seal, and load packages into correct trucks.
  • Lift parcels that weigh up to 75 lbs.
  • Use scanners to track parcel information, such as receipt or condition.
  • Sort items according to the destination.

Movie Theater Employee

SouthEast Cinemas
04.2018 - 08.2018
  • Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
  • Prepare and managed operational reports and informational displays.
  • Process admission tickets, passes, or facility membership requests from patrons.
  • Assist guests with concerns or requests, including complaints, lost items, and directions.

Education

High school diploma - Adult High School

Stanly Community College
Albemarle, NC
10.2018

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Problem-solving
  • Customer relations

Languages

English
Full Professional

Timeline

Shift Manager

Sonic
06.2025 - Current

Assistant Manager

Circle K
04.2024 - 05.2025

Digital Sales Representative

Spectrum
09.2023 - 04.2024

Shift Manager

Noodles & Company
08.2021 - 05.2023

Shift Manager

IHOP
07.2019 - 07.2020

Retail Associate

Jo-Ann Fabric and Craft Stores
03.2019 - 07.2019

Package Handler (Part-Time)

FedEx Ground
10.2018 - 12.2018

Movie Theater Employee

SouthEast Cinemas
04.2018 - 08.2018

High school diploma - Adult High School

Stanly Community College