Airyiana McHenry

Achieved sales growth by upselling items during customer interactions.

Provided personalized recommendations to enhance customer satisfaction.

Possessed extensive knowledge of menu offerings.

• Provided exceptional customer service to enhance guest satisfaction and loyalty.
• Successfully managed multiple tables, ensuring timely food and beverage delivery.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions.
• Maintained cleanliness and organization of dining area for optimal guest experience.
• Processed payments accurately while handling cash register operations efficiently.
• Adapted to varying customer demands during peak hours, demonstrating flexibility under pressure.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

• Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
• Supported order processing by accurately taking and entering customer requests into POS system.
• Learned menu items thoroughly to effectively communicate options and make recommendations to guests.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.