Aisen Lewis
Phoenix,AZ
Summary
Dynamic professional with a proven track record in customer service and inventory management, honed at BestBuy and EOS Fitness. Excelled in enhancing client relationships and streamlining operations, demonstrating exceptional attention to detail and adaptability. Skilled in utilizing analytical thinking for effective problem-solving, significantly improving customer satisfaction and operational efficiency.
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful settings.
Is very motivated to learn new things and work hands on. Is willing to be a visionary to adapt to a new setting. Has a very passionate feeling towards cars and is wanting to get experience for his major in College.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
EOS Fitness
04.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process check-ins and check-outs.
- Asked customers questions to meet special requests.
- Performed basic daily bookkeeping tasks.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Retail Sales Associate
BestBuy
11.2022 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Product Flow Specialist
BestBuy
11.2022 - 12.2023
- Completed physical inventory counts each month.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Assisted other team members in navigating large loads.
- Handled packages with care while transporting from truck to loading dock.
- Unloaded packages with care and placed in proper staging area.
- Performed Shipping and Packing of Online Orders
Education
Bachelor of Science - Mechanical Engineering
Arizona State University
Phoenix, AZ05.2028
High School Diploma -
Mountain Pointe High School
Phoenix, AZ05.2024
Skills
- Customer Service
- Inventory Management
- Flexible and Adaptable
- Valid Driver's License
- Attention to Detail
- Client Relationship Management
- Analytical Thinking
- Heavy Lifting
- Scheduling and Coordination
Cars
I love to be around cars and I often help my friends fix common issues on their cars. One of my main passions in life is to work and drive cars. I am very willing to learn anything about common maintenance and even more.
Languages
Russian
Native or Bilingual
Spanish
Limited Working
Timeline
Front Desk Associate
EOS Fitness
04.2024 - Current
Retail Sales Associate
BestBuy
11.2022 - 12.2023
Product Flow Specialist
BestBuy
11.2022 - 12.2023
Bachelor of Science - Mechanical Engineering
Arizona State University
High School Diploma -
Mountain Pointe High School