Aisha Barrionuevo

Scheduled appointments and confirmed patient visits using electronic

systems.

Collected patient information and verified insurance details accurately.

Processed patient payments and scanned identification and insurance

cards.

Scheduled patient appointments, verifying accuracy of appointment times

with providers.

Assisted with filing of medical records and documents, maintaining

accurate electronic files.

Answered multi-line phone system and directed callers to requested

personnel and departments.

Answered phones promptly and directed calls appropriately.

Scheduled and confirmed patient appointments and consultations.

• Adhered to strict HIPAA guidelines to protect patient privacy.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Managed multi-line phone system and pleasantly greeted patients.
• Organized paperwork such as charts and reports for office and patient needs.
• Maintained current and accurate medical records for patients.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Transcribed phone messages and relayed to appropriate personnel.
• Supported office staff and operational requirements with administrative tasks.
• Completed patient referrals to other medical specialists.

• Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
• Notified manager of incidents and potential incidents relating to patients and staff for swift action.
• Invoiced patients accurately in line with charging guidelines.
• Performed various administrative tasks by filing, copying and faxing documents.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Obtained payments from patients and scanned identification and insurance cards.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Placed new supply orders, managed inventory and restocked clerical spaces.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Managed multiple tasks and met time-sensitive deadlines.
• Maintained confidentiality of information regarding clients and company.
• Answered central telephone system and directed calls accordingly.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Monitored and screened visitors to verify accessibility to inter-office personnel.