Aisha Chenier
Lafayette,LA
Summary
Skilled Medical Assistant with extensive experience at Ochsner Health Center and Southstar Urgent Care, adept in patient scheduling and HIPAA compliance. Demonstrated initiative by streamlining patient documentation processes, enhancing privacy measures, and improving patient satisfaction. Proficient in medical office procedures and EMR/EHR systems, with a commitment to compassionate patient care and efficient problem-solving.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Ochsner Health Center
2022.05 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Prepared and processed patient referrals and transfer requests.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Assistant
Southstar Urgent Care
2017.06 - 2022.05
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Technical Diploma - Nursing
Remington College
Lafayette, LA12.2019
High School Diploma -
Natchez High School
Natchez MS05.2010
Skills
- Healthcare Industry Knowledge
- Medical Office Procedures
- Initiative-taking
- Patient check-in and check-out
- Medical receptionist experience
- HIPAA Compliance
- Patient Scheduling
- Medical Terminology
- Documentation
- Telephone Etiquette
- EMR / EHR
- Problem-Solving
Timeline
Medical Assistant/Receptionist
Ochsner Health Center
2022.05 - Current
Medical Assistant
Southstar Urgent Care
2017.06 - 2022.05
Technical Diploma - Nursing
Remington College
High School Diploma -
Natchez High School
Similar Profiles
Joyce BriggsJoyce Briggs
Call Center Representative at Ochsner Health CenterCall Center Representative at Ochsner Health Center
John LaneyJohn Laney
Supervisor of Hospital Operations/Patient Flow at Ochsner Health CenterSupervisor of Hospital Operations/Patient Flow at Ochsner Health Center
Meldon JohnsonMeldon Johnson
Armed Security Officer at Ochsner Health CenterArmed Security Officer at Ochsner Health Center