Aisha Ortega

• Assisted the Store Manager in overseeing daily restaurant operations and ensuring exceptional customer service.
• Supervised, trained, and motivated team members to maintain high standards of performance and productivity.
• Managed employee schedules, delegated tasks, and monitored labor costs to meet business goals.
• Ensured food safety, cleanliness, and health regulations were consistently followed.
• Handled customer concerns and resolved issues professionally to maintain customer satisfaction.
• Monitored inventory, placed supply orders, and minimized product waste.
• Assisted with cash handling, deposits, register reconciliation, and daily sales reporting.
• Supported hiring, onboarding, and coaching of new employees.
• Helped drive sales by maintaining product quality, speed of service, and operational excellence.
• Opened and closed the store, ensuring all procedures were completed accurately and securely.

● Delivered fast, friendly customer service in a high-volume retail environment while efficiently operating cash registers and processing cash, credit, debit, and digital payments.

● Assisted customers with product location, inquiries, and issue resolution while promoting store loyalty programs and ensuring a positive shopping experience.

● Stocked and organized merchandise, maintained proper product displays, and monitored inventory levels to ensure consistent shelf availability.

● Ensured accurate pricing, processed returns and exchanges, and supported overall front-end operations.

● Maintained a clean, safe, and organized work environment in compliance with company policies and safety standards.

● Collaborated with team members to improve store efficiency and deliver smooth daily operations.

• Provided friendly and professional customer service to every customer.
• Operated cash registers and processed cash, credit, and digital payments accurately.
• Stocked shelves, organized merchandise, and maintained a clean, safe store environment.
• Assisted customers in locating products and answering questions about store items and promotions.
• Monitored inventory levels and helped with restocking and product rotation.
• Helped open and close the store, including cleaning, organizing, and preparing work areas.
• Worked collaboratively with team members to meet sales, customer service, and operational