Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Aisha Polian

Los Angeles,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

30
30
years of professional experience

Work History

Store Manager

Fresh & Meaty Burgers
03.2019 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

In Home Care Provider

Vallerie Polian
08.2003 - 01.2018
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with self-administered medications.
  • Documented vitals, behaviors, and medications in client medical records.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Customer Service Representative

Comcast
07.2002 - 07.2003
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.

Customer Service Cashier

Hollywood Park Casino
05.1996 - 07.2002
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Concession Stand Worker

Baldwin Hills Movie Theater
01.1993 - 02.1996
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.

Education

High School Diploma -

Hamilton High School
Los Angeles, CA
06.1993

Skills

  • Time Management
  • Inventory Management
  • Shift Checklists
  • Employee Motivation
  • Accurate Cash Handling
  • Customer Service
  • Store Opening and Closing Procedures

Timeline

Store Manager

Fresh & Meaty Burgers
03.2019 - Current

In Home Care Provider

Vallerie Polian
08.2003 - 01.2018

Customer Service Representative

Comcast
07.2002 - 07.2003

Customer Service Cashier

Hollywood Park Casino
05.1996 - 07.2002

Concession Stand Worker

Baldwin Hills Movie Theater
01.1993 - 02.1996

High School Diploma -

Hamilton High School
Aisha Polian