Aisha Soria
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with experience as a Front Office Receptionist at Barrio Action Family Center. Expert in bilingual communication and customer service, adept at scheduling appointments and managing confidential information. Proven ability to connect clients with essential resources, enhancing community support and engagement. Skilled in Microsoft Office and effective problem-solving. I aim to obtain a position where I can apply all my qualities and gather more knowledge and experience in a company where I can grow. I am seeking full-time employment where I can further my work experience and learn new skills to help me develop myself in my career path.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Receptionist
Barrio Action Family Center
Los Angeles, CA
03.2023 - 04.2025
- Dedicated and detail-oriented office receptionist. I receive and send out phone calls daily. Schedule clients for resources such as taxes, food bank, case manager appointment, housing representative appointment, as well as connected families to other case managers or resources that families need. I translate for our clients that only speak Spanish. Work with community agencies to provide assistance for clients.
- Provided excellent customer service to all guests.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Contributed to team effort by accomplishing related tasks as needed.
- Handled confidential information with discretion and integrity.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
Intern
USC JEDI X YMCA X Hire LA
Los Angeles, CA
06.2024 - 07.2024
- Worked with the YMCA to assist with food distribution, resume building for the community, workshops for families, career fairs for community clients, and opportunities to obtain certifications.
- I also worked with community organizations to connect to employment opportunities, as well as educational opportunities, for myself and our clientele. I had the opportunity to network and learn new skills. I developed my skills and work habits through various workshops and opportunities provided by the YMCA.
Education
High School Diploma -
Boyle Heights Continuation High School
544 S Mathews St, Los Angeles, CA 9003306-2023
Skills
- Bilingual communication
- Confidential information handling
- Customer service
- Scheduling appointments
- Data entry
- Problem solving
- Time management
- Telephone skills
- Prioritization
- Appointment confirmation
- Client communication
- Multitasking and organization
- Worked with the general public
- Ability to meet deadlines
- Microsoft Office
- Active listening
- Computer proficiency
- Teamwork and collaboration
Certification
- Occupational Safety and Health Administration - June 2024
- Cardiopulmonary Resuscitations ( Adult/Child/Infant/Choking) / Automated External Defibrillation /First Aid - November 2024
- TAY World of Work Curriculum - June 2024
- California Food Handler Assessment - June 2024
Timeline
Intern
USC JEDI X YMCA X Hire LA
06.2024 - 07.2024
Front Office Receptionist
Barrio Action Family Center
03.2023 - 04.2025
High School Diploma -
Boyle Heights Continuation High School