Aisha Delfosse
FORT WALTON BEACH,US
Summary
Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Customer Service
Okaloosa County Clerk of Court
07.2023 - 02.2024
- Accepting payments or court costs
- Assisting with inputting information regarding bonds
- Assisting with adding information regarding electronic payments to case files.
Escrow Officer
OS National (Remote)
07.2021 - 04.2023
- Managing files for closing
- Connecting with buyers and sellers to collect information needed for closing
- Set closing date and times
- Balanced file for disbursement.
Closer
Anchors Smith Grimsley, PLC
07.2019 - 07.2021
- Creating files for closings
- Collecting and notating information needed for closing
- Working with mortgage lenders to receive closing documents on specified closing date
- Preparing closing documents
- Performing closing for both buyers and sellers
- Answering phones
- Balanced escrow account, monthly.
Closer
Reliable Land Title Corporation
06.2015 - 07.2019
- Creating files for closings
- Collecting and notating information needed for closing
- Working with mortgage lenders to receive closing documents on specified closing date
- Preparing closing documents
- Performing closing for both buyers and sellers
- Answering phones.
Customer Service
TSA Consulting Group
06.2014 - 06.2015
- Assisting teachers around the nation with questions and transactions with retirement plans.
Branch Service Leader/Teller
Regions Bank
06.2007 - 04.2014
- Assisting customers with transactions
- Answered questions regarding accounts and bank policies
- Balanced teller drawers and branch cash supply daily
- Created weekly schedule for tellers in branch
- Opened new accounts
- Assisted in application process for new loans and credit cards
- Balanced branch reports
- Oversaw all bank compliance
- Attended bank meetings concerning branch production
- Met quarterly goals for selling bank products.
Personal Assistant
Fat Cat Properties of America
01.2007 - 05.2007
- Rented out property in various states
- Personal accounting
- Facilitated seminars for real estate investment.
Closing Assistant/Licensed Title Agent
Acquire Corporation
09.2002 - 12.2006
- Creating files for each closing
- Communication with lenders
- Received and organized information from buyer and seller for closings
- Set closing dates/times
- Prepared/Performed closing documents
- Signed title insurance policies.
Customer Service Representative
Charter Bank and Trust
06.2001 - 06.2002
- Customer Service
- Opened new accounts
- Acting back up branch manager.
Education
Bachelor of Arts Psychology -
09.2022
Associates of Arts -
11.2020
Skills
- Customer Service
- Customer Service-Oriented
- Plumbing Customer Service
- Reliable Customer Service
Licenses Certificates
State of Florida Licensed Title Agent, 10/2005
Activities
- President of the Okaloosa County Martin Luther King, Jr celebration Committee
- Co-Executive Chair of the No Child without Healthcare Committee
References
- Stephanie Schroeder, Real Estate Closer/Owner, Vintage Title, 4 Hibiscus Way, Fort Walton Beach, FL, 32547, 850-496-2542, Business Reference, 15 years
- Rebecca Pence, Unified Family Court, Okaloosa County, 1303 Edenfield Drive, Fort Walton Beach, FL, 32547, 850-356-3306, Personal Reference, 25 years
Certification
- Licensed Notary
Timeline
Customer Service
Okaloosa County Clerk of Court
07.2023 - 02.2024
Escrow Officer
OS National (Remote)
07.2021 - 04.2023
Closer
Anchors Smith Grimsley, PLC
07.2019 - 07.2021
Closer
Reliable Land Title Corporation
06.2015 - 07.2019
Customer Service
TSA Consulting Group
06.2014 - 06.2015
Branch Service Leader/Teller
Regions Bank
06.2007 - 04.2014
Personal Assistant
Fat Cat Properties of America
01.2007 - 05.2007
Closing Assistant/Licensed Title Agent
Acquire Corporation
09.2002 - 12.2006
Customer Service Representative
Charter Bank and Trust
06.2001 - 06.2002
Bachelor of Arts Psychology -
Associates of Arts -
- Licensed Notary
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