Aishani Kheterpal
Summary
Customer-focused Store Associate with expertise in cash handling, inventory management, and enhancing shopping experiences. Known for maintaining store organization and cleanliness while delivering exceptional service and fostering teamwork. Committed to operational efficiency and ensuring a safe environment, ready to elevate customer satisfaction.
Overview
3
3
years of professional experience
Work History
Store Associate
TjMaxx
Marlboro
07.2023 - Current
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions.
- Restocked shelves and ensured product availability on sales floor.
- Provided excellent customer service to enhance shopping experience.
- Adhered to company policies for store cleanliness and safety standards.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product selection, pricing and availability.
- Answered incoming calls regarding product inquiries or orders.
- Processed returns and exchanges according to company policy.
- Delegated responsibilities for restocking shelves and cleaning work areas to team members.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Followed loss prevention guidelines to deter theft.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Adhered to safety regulations when handling hazardous materials.
- Assisted customers with product selection based on their needs and preferences.
- Addressed customer questions and concerns regarding products and services.
- Maintained cleanliness and organization of store shelves and displays.
- Processed sales transactions accurately and efficiently at the cash register.
- Conducted price checks and updated pricing information as needed.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Described merchandise and explained use, operation and care.
- Monitored store environment for potential security risks and theft incidents.
Education
Associate of Science - Nursing And Psychology
Brookdale Community College
Lincroft, NJ06-2026
Skills
- Customer service
- Customer relations
- Problem resolution
- Verbal communication
- Communication
- Time management
- Multitasking
- Organization
- Flexible and adaptable
- Teamwork and collaboration
- Friendly, positive attitude
Languages
English
Full Professional
Hindi
Professional
Affiliations
- Volunteer at a Doctors office
Timeline
Store Associate
TjMaxx
07.2023 - Current
Associate of Science - Nursing And Psychology
Brookdale Community College