Aishka Santoyo
Santa Rosa,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Committed to maintaining high standards of professionalism, confidentiality, and customer service.
Overview
11
11
years of professional experience
Work History
Medical Assistant/ Procurement Manager
Morpheus Medical Aesthetics
01.2018 - Current
- Assist and scribe for providers during appointments.
- Coordinate with healthcare professionals to optimize patient flow and service delivery.
- Prepare treatment rooms and ensure sterilization of instruments and cleanliness of clinical areas.
- Provide pre- and post-procedure care instructions to clients, ensuring optimal outcomes and patient satisfaction.
- Answer phone calls and emails from clients and assist them with any questions or booking needs.
- Open and close the spa, making daily deposits and ensuring that everything is ready for the next day.
- Monitor inventory levels and order medical/aesthetic supplies as needed.
- Renew business,general, and liability icenses, as well as equipment contracts, on an annual basis.
- Meet with sales representatives monthly or quarterly to ensure account growth.
Receptionist
Redwood Empire Dermatology
03.2015 - 12.2018
- Greet clients and manage front desk operations.
- Handle phone calls, emails, and patient inquiries.
- Maintain patient records and ensure confidentiality (HIPAA compliance).
- Educate clients on pre- and post-procedure care.
Education
Medical Assistant Program -
Boston Reed College
05.2019
Diploma - undefined
Elsie Allen High School
05.2010
Associate of Science -
Santa Rosa Junior College
Santa Rosa, California, CA05-2027
Skills
- Fluent in Spanish (speak, read, and write)
- Ability to adapt to various positions in the workplace
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Quick learner
- Friendly customer service demeanor
- Able to work in a fast pace environment while providing the best services to my ability
Timeline
Medical Assistant/ Procurement Manager
Morpheus Medical Aesthetics
01.2018 - Current
Receptionist
Redwood Empire Dermatology
03.2015 - 12.2018
Diploma - undefined
Elsie Allen High School
Medical Assistant Program -
Boston Reed College
Associate of Science -
Santa Rosa Junior College