Summary
Overview
Work History
Education
Skills
Timeline
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Aishwarya Joy

Austin,TX

Summary

Dynamic professional with a proven track record at Applied Materials Inc, enhancing sales productivity by up to 15% through expert analytics and process improvements. Skilled in Salesforce and Tableau, and spearheaded financial tracking initiatives, surpassing targets and driving global profitability.

Overview

10
10
years of professional experience

Work History

Sales Operations, Corporate HQ

Applied Materials Inc
Austin, TX
01.2021 - Current
  • Developed and maintained several analytical dashboards and reports on the Salesforce and Tableau platforms to analyze business trends, make informed decisions, and close data gaps, leading to an overall sales productivity improvement of 8-15% every year.
  • Drive the in-house financial tracker to improve margin and consistently beat targets every year. Additionally, develop processes and tools that improve global profitability.
  • Analyzed application architecture to identify bottlenecks, and proposed optimization strategies to improve workflow.
  • Responsible for Salesforce administrative tasks such as user setup/deactivation, license management, security audits, UX/UI design consistency, and change management, with a satisfaction rate of 98%.
  • Trained end users on Salesforce processes through comprehensive tutorials and interactive sessions.

Sales Data Analyst (Customer Account)

Applied Materials Inc
Hillsboro, OR
05.2018 - 12.2020
  • Created and maintained Tableau dashboards for tracking and measuring logistics performance, customer forecasting, and tracking of discount/pricing and cancellations, leading to a 12% YoY improvement in performance.
  • Identified disconnects and gaps in internal data between order management, project management, and corporate data using macros and SQL to improve team productivity by 5% to 20% per quarter.
  • Led weekly meetings with external clients to report on supply chain updates i.e. manufacturing delays, forecasting accuracy, shipment status, and quarterly trends leading to improved customer trust and better long term risk management.
  • Board member of the Oregon chapter of the Women's Professional Development Network (WPDN)

R & D Engineer

Selec Controls Pvt. Ltd.
Navi Mumbai, India
08.2014 - 12.2016
  • Project Manager for customized versions of Human-Machine Interface (HMI) devices.
  • Developed software upgrades to enhance interface features in C++ and released versions 3.5 and 3.7 for the HMI device series.
  • Improved hardware updates and the release of the tablet version of the HMI series will penetrate new market spaces, leading to a market growth of 5%.
  • Lead product testing for software and hardware, and automated troubleshooting for the HMI device series.
  • Increased production line efficiency in collaboration with the Manufacturing Department by 20%.
  • Created a long-term business process for the R&D department's documentation.

Education

MS - Engineering And Technology Management

Portland State University
Portland
03.2019

Certificate in Business Intelligence - Analytics

Portland State University
Portland
06.2018

BE - Electronics And Telecommunication

University of Mumbai
05.2014

Salesforce Administrator Certificate -

Salesforce
01.2021

Skills

  • Salesforce
  • Tableau
  • SAP
  • Highspot
  • Advance project planning methodologies
  • Business analytics
  • Corporate communication
  • Change management

Timeline

Sales Operations, Corporate HQ

Applied Materials Inc
01.2021 - Current

Sales Data Analyst (Customer Account)

Applied Materials Inc
05.2018 - 12.2020

R & D Engineer

Selec Controls Pvt. Ltd.
08.2014 - 12.2016

MS - Engineering And Technology Management

Portland State University

Certificate in Business Intelligence - Analytics

Portland State University

BE - Electronics And Telecommunication

University of Mumbai

Salesforce Administrator Certificate -

Salesforce
Aishwarya Joy