Aisley Smith
Marlow
Summary
Customer-focused professional with experience in banking and retail sales, managing financial transactions, and supporting day-to-day operations. Motivated and skilled in understanding customer needs, achieving sales goals, and resolving issues efficiently. Known for improving processes and creating positive experiences that enhance satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Bank Teller
Arvest Bank
Lawton
04.2025 - 08.2025
- Provided exceptional customer service through client greetings, inquiry responses, and relationship building.
- Verified checks, identification, and account details to minimize fraud risks.
- Balanced cash drawers multiple times each shift, maintaining accuracy and adherence to procedures.
- Collaborated with team members to support branch operations and customer service.
- Assisted customers with transactions and account questions, ensuring clarity and professionalism.
Sales Associate
Crowning Around
Lawton
01.2022 - 08.2024
- Provided personalized customer experience during events, helping clients find the perfect attire, and ensuring a positive shopping experience.
- Achieved recognition as a top seller by consistently exceeding sales goals, and receiving perfect 10 ratings from customers during feedback periods.
- Introduced a tipping system after receiving the first customer tip, leading to a formal process for girls assisting with pageant and formal wear sales to receive tips.
- Traveled to the Atlanta Market as one of the select employees chosen to pick new year-round inventory, including dresses and pageant wear.
- Chosen every year to represent the company on multi-state pageant show trips, assisting a diverse clientele of various ages, from all over the world.
Education
Bachelor of Science - Marine Biology
Cameron University
Lawton, OK05-2028
High School Diploma -
MacArthur High School
Lawton, OK05-2024
Skills
- Customer service excellence
- Sales and relationship management
- Cash handling accuracy
- Time management skills
- Interpersonal communication
- Professional demeanor
- Composure under pressure
- Adaptability to change
- Transaction processing expertise
Timeline
Bank Teller
Arvest Bank
04.2025 - 08.2025
Sales Associate
Crowning Around
01.2022 - 08.2024
Bachelor of Science - Marine Biology
Cameron University
High School Diploma -
MacArthur High School