Sales Associate
Macys Department Store
06.2016 - 07.2019
- Assisted customers in product selection and provided exceptional service.
- Maintained knowledge of current sales promotions and policies to address customer inquiries.
- Processed transactions accurately using point-of-sale systems and handled cash management tasks.
- Supported inventory management through restocking shelves and conducting stock checks.
- Adapted quickly to changing priorities in a fast-paced retail environment while maintaining professionalism.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
