Aislyn Benasutti
Broomall,PA
Summary
Dedicated Medical Scribe and Food Server with a Bachelor's Degree, seeking to utilize my skills and experience within a dynamic company that offers growth opportunities. Demonstrated ability to integrate seamlessly into team environments while excelling independently. Exceptional written communication skills, adept at conveying information clearly, collaborating effectively with colleagues, and resolving customer conflicts.
Overview
9
9
years of professional experience
Work History
Medical Scribe
Chester County Eye Care
01.2024 - Current
- Proficiency in medical terminology and HIPAA compliance
- Documented complete information about examinations, treatment plans, prescription, and future appointments directly into EHR medical charts
- Assisted in the diagnosis of ocular conditions by performing various tests such as optical coherence tomography scans and visual fields.
- Facilitated increased clinic revenue by managing inventory levels and expiration dates of contact lens trials.
Waitress
P.J. Whelihan's
10.2023 - Current
- Balancing order taking, serving, and addressing customer questions during busy periods ensuring timely service
- Used friendly and enthusiastic customer engagement strategies leading to higher customer satisfaction reviews.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Barnaby's
02.2022 - 10.2023
- Up selling products by having extensive product knowledge of the full food and bar menu including ingredients and preparation methods
- Maintained regular customers through friendly interactions and attentiveness to their preferences.
- Trained multiple new staff on restaurant procedures, customer service standards, and menu items, providing guidance to less experienced staff.
Food service
Anthony's
09.2015 - 08.2021
- Worked between multiple locations as a hostess, busser, and banquet server catering to up to 300 person parties including weddings, funerals, etc
- Efficiently led and directed a banquet staff creating collaboration among staff members while also resolving issues that arise during events.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelors of Science in Psychology -
West Chester University
05.2023
Associates in Science -
Delaware County Community College
05.2021
Skills
- Customer service and satisfaction
- Documentation skills
- HIPAA Compliance Knowledge
- Strong Work Ethic
Timeline
Medical Scribe
Chester County Eye Care
01.2024 - Current
Waitress
P.J. Whelihan's
10.2023 - Current
Waitress
Barnaby's
02.2022 - 10.2023
Food service
Anthony's
09.2015 - 08.2021
Bachelors of Science in Psychology -
West Chester University
Associates in Science -
Delaware County Community College
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