Aislynn Poquette
3259 Bramson Pl. Unit 214 San Diego,CA
Summary
Dedicated, dependable, and motivated server with 20 years of experience in hospitality. Excellent work ethic, enthusiastic team contribution, and unwavering commitment to guest satisfaction. My mission is to join a team that provides a memorable experience guests will always want to come back to and for!
Overview
12
12
years of professional experience
Work History
Server
Blind Lady Alehouse
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Perform all duties of runner, greeter, busser and bartender positions with grace and ease.
- Cultivate warm relationships with regular customers.
- Effectively communicate with kitchen and fellow staff to ultimately ensure guest satisfaction.
Server
Brigantine
05.2022 - Current
- Provide exceptional service in high volume, fast paced oyster and cocktail bar and lounge.
- Skilled at presenting menu knowledge, reciting specials, and recommending food and beverage to guests
- Engaged with guests to determine and ensure that every guest leaves happy.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Buona Forchetta
07.2017 - 03.2020
- Excelled at presenting list of daily specials and authentic Neapolitan menu knowledge.
- Provided ample wine knowledge and impeccable wine service along with appropriate menu pairings.
- Talented at providing recommendations according to tastes and allergies.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Station Tavern And Burgers
02.2012 - 07.2017
- Performed all aspects of FOH duties when relied upon with enthusiasm and proficiency.
- Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity.
- Capable of catering to large parties of up to 40 people.
Education
Bachelor of Arts - Psychology
SUNY Binghamton
Binghamton, NY05.2003
Skills
- Customer Service and Rapport
- Teamwork
- Verbal and Written Communication
- Active listening skills and great memory
- Thorough and Detail Oriented
- Wine Pairings
Timeline
Server
Blind Lady Alehouse
08.2023 - Current
Server
Brigantine
05.2022 - Current
Server
Buona Forchetta
07.2017 - 03.2020
Server
Station Tavern And Burgers
02.2012 - 07.2017
Bachelor of Arts - Psychology
SUNY Binghamton
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