Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aissatou Diallo

Guilderland,NY

Summary

Reliable and detail-oriented individual with experience in customer service and care. Known for strong problem-solving abilities and maintaining composure under pressure. Ready to contribute to a collaborative team environment focused on delivering outstanding service.

Overview

1
1
Language
5
5
years of professional experience

Work History

Customer Service Cashier

OMJ JEANS
Bronx, NY
06.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained accurate cash drawer and resolved discrepancies promptly.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Handled returns and exchanges in accordance with company policies, ensuring customer satisfaction.

Child/Elderly Care

Voluntareer My Family
Guinea, Conackry
02.2022 - 04.2024

Kept records for parents and guardians, including emergency contacts and progress reports.

• Supervised and assisted with daily living activities, such a bathing, diaper changes, transporting from

place to place, exercise, therapy plan, and recreational activities.

• Prepared nutritious meals and snacks, including those for people with allergies and diet restrictions.

• Created and assisted with age-appropriate lesson plans and activities to foster development/learning.

• Provided companionship and stimulating conversations that encouraged wellbeing and confidence.

• Emphasized responsibilities such as ensuring safety, nurturing emotional and social development, and

maintained communication with parent, guardianship, healthcare professional, and education team.

Education

High School Diploma -

English As Another Language (ESL) Washington Irving Educatio
Schenectady, NY

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash register operation

Languages

French
Native or Bilingual

Timeline

Customer Service Cashier

OMJ JEANS
06.2025 - Current

Child/Elderly Care

Voluntareer My Family
02.2022 - 04.2024

High School Diploma -

English As Another Language (ESL) Washington Irving Educatio