Aisslynn Bullington
Bowling Green,KY
Summary
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
21
21
years of professional experience
Work History
Owner
Dream Reborn Pet Sitting
Bowling Green, KY
04.2018 - Current
- Developed comprehensive pet care plans tailored to individual pet needs.
- Managed scheduling and logistics for daily pet sitting operations.
- Trained staff on best practices in animal handling and customer service.
- Implemented marketing strategies to enhance business visibility and client engagement.
- Established strong relationships with clients, ensuring satisfaction and loyalty.
- Oversaw financial management, including budgeting and expense tracking.
Universal Banker
Truist Bank
Bowling Green, KY
06.2025 - 03.2026
- Assisted customers with account inquiries and transactions, ensuring a positive banking experience.
- Processed deposits, withdrawals, and loan applications accurately and efficiently.
- Educated clients on banking products and services to enhance financial literacy.
- Collaborated with team members to maintain branch operations and meet customer needs.
- Resolved customer concerns promptly to uphold service quality standards.
- Utilized banking software to manage customer accounts and document transactions effectively.
Customer Service Representative
Teleperformance USA/GM
Bowling Green, KY
01.2024 - 11.2024
- Resolved customer inquiries via phone and chat, ensuring timely and effective solutions.
- Utilized CRM software and Excell to track customer interactions and maintain accurate records.
- Collaborated with cross-functional teams to address complex customer issues efficiently.
- Adapted quickly to changes in policies and procedures, maintaining service quality under pressure.
- Provided product information and support, enhancing overall customer satisfaction ratings.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Real Estate Legal Assistant
Kerrick Bachert, Psc
Bowling Green, KY
07.2014 - 04.2018
- Drafted and reviewed legal documents, ensuring compliance with real estate regulations.
- Assisted attorneys in preparing for closings, maintaining organized case files and documentation.
- Conducted title searches to verify property ownership and identify potential legal issues.
- Coordinated communication between clients, realtors, and legal teams to facilitate transactions.
- Managed scheduling of appointments and meetings, optimizing attorney time allocation.
- Enhanced client satisfaction by efficiently managing legal documents and correspondence.
Universal Banker
US Bank NA
Bowling Green, KY
01.2005 - 04.2014
- Handled cash management tasks, including balancing cash drawers at day's end.
- Participated in training sessions to improve product knowledge and service techniques.
- Processed Loans from application to closing, including Mortgages, Auto loans, unsecured loans, and Credit Cards.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Delivered comprehensive financial guidance through regular consultations with clients, cultivating trust and loyalty over time.
Education
Bachelor of Science - Marketing
Western Kentucky University
Bowling Green, KY05-2007
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Operations management
- Business planning
- Project management
- Strategic planning
- Marketing
- Financial management
- Quality assurance
Timeline
Universal Banker
Truist Bank
06.2025 - 03.2026
Customer Service Representative
Teleperformance USA/GM
01.2024 - 11.2024
Owner
Dream Reborn Pet Sitting
04.2018 - Current
Real Estate Legal Assistant
Kerrick Bachert, Psc
07.2014 - 04.2018
Universal Banker
US Bank NA
01.2005 - 04.2014
Bachelor of Science - Marketing
Western Kentucky University