Aiva Bratsakis
Lake Elsinore,CA
Summary
Driven by a commitment to customer satisfaction and efficiency, I leveraged my problem-solving and clear communication skills at Walmart to enhance digital shopping experiences, achieving significant improvements in order fulfillment accuracy. My background also includes data entry expertise and exceptional teamwork, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
05.2024 - 08.2024
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
Junior Data Entry Specialist
Kodella
12.2022 - 01.2024
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
Pet Sitting
Self-Employed
02.2020 - 10.2023
- Improved client satisfaction by providing attentive and personalized house and pet sitting services.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced overall client experience by offering additional services such as house sitting, plant care, and mail collection during pet sitting assignments.
- Provided overnight pet sitting services, ensuring the comfort and security of both the dog and home.
Education
High School Diploma -
Ortega Highschool
Lake Elsinore, CA12.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Willing to Learn
- Shelf Stocking
- Speed and Efficiency
- Shelf Organization
- Cleanliness standards
- Reading Comprehension
- Clear Communication
Timeline
Digital Shopper
Walmart
05.2024 - 08.2024
Junior Data Entry Specialist
Kodella
12.2022 - 01.2024
Pet Sitting
Self-Employed
02.2020 - 10.2023
High School Diploma -
Ortega Highschool