Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
years of professional experience
Work History
OrthoNC
Clinical Assistant
09.2019 - 04.2023
Job overview
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Performed suture removal and dressing changes (pico dressing, wound vac, et al.).
Taught patients about medications, procedures and care plan instructions.
Prepared and educated patient on injectable medications available to alleviate patient symptoms.
Legacy Forklift
Secretary/Bookkeeper
06.2017 - 01.2019
Job overview
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Created and implemented standard operating procedures for records handling.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation
Recorded daily financial transactions using Quickbooks and handled payments of accounts
Recorded expenses and maintained accounting records
Answered multi-line phone system and greeted callers enthusiastically
House Of Ribeyes
Waitress/Hostess
06.2016 - 10.2018
Job overview
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Education
Vance-Granville Community College
Henderson, NC
Associate of Science from Chemistry
07.2019
University Overview
Continuing education in Chemistry at University of North Carolina Wilmington
Skills
Organization and time management
Responsible
Good clinical practices
Wound check
Suture/staple removals
ICD-10 knowledgeable
Vital signs monitoring
Sanitation
Simple dressings
Prepare appropriate dosage for injections (genicular nerve blocks, toradol, cortisone, and hyaluronic acid injections)