Aivy Derry
OrthoNC
Jacksonville,NC
7
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Clinical Assistant
3 Years 7 Months- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed suture removal and dressing changes (pico dressing, wound vac, et al.).
- Taught patients about medications, procedures and care plan instructions.
- Prepared and educated patient on injectable medications available to alleviate patient symptoms.
Secretary/Bookkeeper
1 Year 7 Months- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and implemented standard operating procedures for records handling.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Recorded daily financial transactions using Quickbooks and handled payments of accounts
- Recorded expenses and maintained accounting records
- Answered multi-line phone system and greeted callers enthusiastically
Waitress/Hostess
2 Years 4 Months- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked closely with servers to efficiently set up new tables, monitor food and kitchen availability and maintain customer satisfaction.
Education
Associate of Science - Chemistry
- Continuing education in Chemistry at University of North Carolina Wilmington
Skills
Organization and time management
Responsible
Good clinical practices
Wound check
Suture/staple removals
ICD-10 knowledgeable
Vital signs monitoring
Sanitation
Simple dressings
Prepare appropriate dosage for injections (genicular nerve blocks
toradol
cortisone
and hyaluronic acid injections)
Timeline
Clinical Assistant
OrthoNC
09.2019 - 04.2023Read More
Secretary/Bookkeeper
Legacy Forklift
06.2017 - 01.2019Read More
Waitress/Hostess
House Of Ribeyes
06.2016 - 10.2018Read More
Vance-Granville Community College
Associate of Science from Chemistry
Read More