Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aixa Hermoso

San Antonio,TX

Overview

6
6
years of professional experience

Work History

Server

Rita's On The River
05.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Customer Service Representative

Alorica
03.2018 - 09.2018
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Earl J Lennard High School
Ruskin, FL
05.2009

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Languages

Spanish
Native or Bilingual

Timeline

Server

Rita's On The River
05.2022 - 04.2024

Customer Service Representative

Alorica
03.2018 - 09.2018

High School Diploma -

Earl J Lennard High School
Aixa Hermoso