Aiyana Clark
Camas,WA
Summary
Dental Hygiene student with a Health Science degree and extensive experience in dental and medical reception. Proficient in managing high-volume phone lines, insurance verification, and patient coordination in fast-paced environments. Recognized for professionalism, accuracy, and effective patient communication. Aiming for a Dental Receptionist or Dental Assistant position while pursuing further training in dental hygiene.
Overview
2
2
years of professional experience
Work History
Dental Receptionist
Dental / Oral Surgery Practice
Atlanta, Georgia
08.2024 - 12.2025
- Managed front-desk operations for a busy dental/oral surgery office
- Scheduled, confirmed, and adjusted patient appointments efficiently
- Answered multi-line phone systems and handled patient inquiries professionally
- Verified dental insurance, collected copays, and reviewed basic treatment estimates
- Maintained accurate patient records and documentation in compliance with HIPAA
- Coordinated referrals, authorizations, and pre/post-operative instructions
- Supported dentists, hygienists, and assistants to ensure smooth patient flow
Registered Behavior Technician (RBT)
Healthcare / Behavioral Setting
Chesterfield, Virginia
03.2024 - 02.2025
- Delivered patient-centered care while maintaining detailed documentation
- Demonstrated professionalism, confidentiality, and strong communication skills
- Managed schedules, session notes, and compliance documentation
- Collaborated with multidisciplinary healthcare teams
- Assisted in implementing behavior intervention plans for clients.
- Monitored client progress and documented behavioral data daily.
Education
Associate of Science - Health Science
Georgia State University
Atlanta, GA12-2025
High School Diploma -
Lloyd C Bird High School
Chesterfield, VA05-2022
Skills
- Dental Front Office Operations
- Patient Scheduling & Calendar Management
- HIPAA Compliance & Patient Confidentiality
- Dental & Medical Terminology
- Electronic Health Records (EHR)
- Phone Etiquette & Patient Communication
- Multitasking in Fast-Paced Clinics
- Professional Customer Service
Coursework
- Oral Anatomy & Physiology
- Infection Control & OSHA Standards
- Medical & Dental Terminology
- Radiography Fundamentals
- Patient Assessment & Documentation
Timeline
Dental Receptionist
Dental / Oral Surgery Practice
08.2024 - 12.2025
Registered Behavior Technician (RBT)
Healthcare / Behavioral Setting
03.2024 - 02.2025
Associate of Science - Health Science
Georgia State University
High School Diploma -
Lloyd C Bird High School