Aiyana Kotter
Kihei,HI
Summary
Versatile professional seeking to bring my proven customer service excellence to a new work environment. Eager to grow and further my knowledge.
Overview
4
4
years of professional experience
Work History
Barista
Akamai Coffee Company
05.2024 - Current
- Exhibited strong time management and multitasking skills by simultaneously managing tasks such as taking orders, preparing beverages, and handling cash transactions
- Enhanced attention to detail by completing complex orders, cleaning the workspace, addressing specific customer needs, and working on machine maintenance
Server
Wailea Beach Resort Marriott
07.2021 - 02.2024
- Demonstrated exceptional customer service skills by ensuring guest satisfaction, resolving issues promptly, and providing personalized experiences
- Provided menu knowledge and recommendations to enhance the dining experience for guests
Expeditor/ Food Runner
Beach Bums
02.2021 - 08.2021
- Efficiently coordinated food orders and ensured timely delivery to customers
- Communicated closely with kitchen staff and servers for seamless service
Nursing Unit Helper
Hale Makua
11.2020 - 02.2021
- Collaborated with the healthcare team to ensure efficient and effective patient care
- Maintained a clean and organized work environment to support nursing staff
Education
Associate of General Studies - Pre- Professional Medicine
Rogue Community College
Medford, OR08.2019
Skills
- Customer service
- Communication
- Multitasking
- Teamwork
- Attention to detail
- Friendly and outgoing
Languages
Spanish
Elementary
Timeline
Barista
Akamai Coffee Company
05.2024 - Current
Server
Wailea Beach Resort Marriott
07.2021 - 02.2024
Expeditor/ Food Runner
Beach Bums
02.2021 - 08.2021
Nursing Unit Helper
Hale Makua
11.2020 - 02.2021
Associate of General Studies - Pre- Professional Medicine
Rogue Community College
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