Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Aiyanna Joe

Kirtland

Summary

Recent graduate with foundational knowledge of one year in customer service and hands-on experience gained through academic projects and policing internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career immediately and make meaningful contributions with commitment and drive.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service - Employment

Taco Bell
05.2023 - 06.2024
  • Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
  • Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
  • Implemented new strategies to improve the overall customer experience, resulting in an 17% increase in customer satisfaction ratings
  • Keep up to date with new POS technology to run through successful payment transactions

Volunteer

San Juan Regional Medical Center
01.2025 - Current
  • Contributed to a healthier community by participating in health fairs and conducting public health screenings.
  • Continuously expanded knowledge of medical terminology, best practices, and industry advancements to enhance the overall quality of care provided.
  • Reduced potential for infections by adhering to strict sanitation protocols during equipment handling and facility maintenance tasks.
  • Maintained accurate records of patient visits and treatments in patient medical files.

Participant

Women With Insight
03.2025 - Current
  • Classes on Thursday evenings (6:00pm-9:00pm)
  • A 8-week educational course to equip members with the tools to identify and prevent criminal activity

Education

New Mexico High School Equivalency Credential - GED

San Juan College
Farmington, NM
08.2024

Skills

  • Proficient Typing (90 WPM)
  • Automotive (Engine Bay) Detailing
  • Microsoft Office Applications
  • Communication / Composition skills
  • Serving Experience
  • Cash handling / Transaction - POS
  • Game Design and Development

Certification

  • New Mexico Driver's License
  • First Aid / CPR / AED Certification

- Course provided by National CPR Foundation

  • Food Handler Certification

Awards

  • New Mexico State Police Youth Academy x2

  (Completion of year 2022, 2024)

  A immersive program to equip leadership, self-esteem, teamwork, discipline, and accountability.


  • Farmington Police Department, Public Safety Cadet (2023)
  • JROTC Robotics - 1st Place (2021)
  • JROTC Marksmanship Team - 1st Place (2021)

Timeline

Participant

Women With Insight
03.2025 - Current

Volunteer

San Juan Regional Medical Center
01.2025 - Current

Customer Service - Employment

Taco Bell
05.2023 - 06.2024

New Mexico High School Equivalency Credential - GED

San Juan College

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Aiyanna Joe