Aiyon Rakin
Columbus,OH
Summary
Dynamic Assistant Manager with a proven track record at Duchess Shoppe, enhancing customer satisfaction and streamlining inventory processes. Excelled in budget assistance and sales monitoring, demonstrating exceptional customer service skills. Leveraged accounting standards understanding to reduce cash discrepancies, driving operational improvements and fostering repeat business. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level accounting position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Duchess Shoppe
08.2017 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Support Specialist
Discover Bank, Member FDIC
02.2021 - 10.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Multitasked to handle diverse customer needs in high-volume account setting, prioritizing tasks to keep up with challenging deadlines.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Supervisor
Burger King
04.2015 - 08.2017
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Bachelor of Science - Accounting
Western Governors University
Salt Lake City, UT11-2025
Associate of Science - Accounting
Columbus State Community College
Columbus, OH05-2017
High School Diploma -
Columbus Global Academy
Columbus, OH05-2014
Skills
- Budget assistance
- Sales monitoring
- Recruiting and interviewing
- Customer service and satisfaction
- Reporting and documenting
- Budgeting and finance
- Accounting standards understanding
- Accounting records
- Accounts payable management
- Bookkeeping
- Audit preparation
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Limited Working
Software
Microsoft Word
Microsoft Exel
Microsoft Powerpoint
Timeline
Customer Support Specialist
Discover Bank, Member FDIC
02.2021 - 10.2023
Assistant Manager
Duchess Shoppe
08.2017 - Current
Supervisor
Burger King
04.2015 - 08.2017
Bachelor of Science - Accounting
Western Governors University
Associate of Science - Accounting
Columbus State Community College
High School Diploma -
Columbus Global Academy
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