Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aiyu

Kent

Summary

Dynamic and results-driven professional with extensive experience at Doughzone Dumping House, excelling in customer service and team leadership. Proven ability to enhance menu offerings and improve service quality through effective communication and problem-solving skills. Committed to delivering exceptional dining experiences while training and supervising staff to ensure operational excellence.

Overview

8
8
years of professional experience

Work History

Server

Sumi Korean Grill
Tukwila
08.2024 - Current
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked food before serving it to customers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Server, Supervisor, Front Desk Manager

Doughzone Dumping House
Renton
01.2017 - Current
  • Effectively planned, organized, and communicated kitchen procedures and menu requirements.
  • Assisted in resolving customer complaints promptly and professionally.
  • Trained new servers on proper food handling techniques.
  • Scheduled server shifts based on projected business levels.
  • Ordered supplies necessary for efficient operation of the restaurant.
  • Provided ongoing support to servers while they are on the job.

Education

ESL098/099 -

Seattle Central College
Seattle, WA
01.2018

Jiangmen Polytechnic College
China
01.2012

High School -

Taishi High School
China
01.2009

Skills

  • Customer Service Excellence
  • Menu knowledge
  • Communication Skills
  • Team Leadership
  • Organizational Skills
  • Problem-Solving Abilities
  • Technical Proficiency

Timeline

Server

Sumi Korean Grill
08.2024 - Current

Server, Supervisor, Front Desk Manager

Doughzone Dumping House
01.2017 - Current

ESL098/099 -

Seattle Central College

Jiangmen Polytechnic College

High School -

Taishi High School

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