AIZA C. PEREZ
DALY CITY,CALIFORNIA
Summary
Experienced assistant cafe manager with a proven track record of creating successful food service operations and managing staff. Efficient in ordering supplies and finding innovative solutions to food service challenges. Possesses a deep understanding of hospitality standards and a natural knack for building customer relationships, resulting in consistently high customer satisfaction and repeat business.
Overview
19
19
years of professional experience
Work History
ASSISTANT CAFÉ MANAGER
BON APPETITE IN GOOGLE SBO
01.2022 - Current
- Well versed in all aspects of food service management, with a proven track record of success
- Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or clients
- Manages and plan budget development, analysis and financial reports
- Proactive and positive, interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and costumers
- Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates
- Ability to think quickly and accurately be able to evaluate problems and make appropriate recommendations
- Auditing units to ensure safety with the companies standards, regulations and codes regarding food storage, preparation, sanitation and record keeping
- Trains and orientates new associates.
ASSISTANT MANAGER / BOOK KEEPER
BON APPETITE IN GENENTECH
01.2011 - 01.2022
- Responsible for the efficient expedition of all guest transactions as well as ensuring guest satisfaction and outstanding friendly environment service
- Oversee and authorize guest returns, exchange, merchandise credits, charge send and discretion discount
- Assure the completion of all POS transactions and the proper control of all the cash at the register according to the company policies
- Assisting in training new cashiers and cross training of other associates
- Provides orderly maintenance of front-end supplies.
CASHIER / BARISTA
GUCKENHEIMER FOOD CORPORATE
01.2007 - 01.2011
- Prepare and serves beverages like coffee, blended coffees, espresso drinks, and teas whether hot or cold
- Ensure work area is clean and sanitize including utensils and equipment
- Order and receive stocks supplies for the store supply
- Receive customer’s payment and process if offer change and required
- Monitoring inventory stock according to the requirements of the employer
- Perform opening and closing duties for every shift.
SALES FLOOR TEAM MEMBER
TARGET STORE
01.2006 - 01.2007
- Provides fast, fun friendly service
- Deliver accurate product placement, pricing and labels
- Neatly arrange items on shelves
- Maintain a clean great-looking store using proper equipment and techniques
- Act quickly to resolves guest concerns
- Cross train and work in other areas of the store as needed
- Accurately scan and bag all the items and collect payment.
Education
BS. INFORMATION AND MANAGEMENT -
ADAMSON UNIVERSITY
01.2006
RAMON PASCUAL HIGH SCHOOL
01.2004
Skills
- Computer skills in Word, Excel, Power Point, Access, Outlook, and Social Media Management
- Good knowledge about administrations, including filing and documentation of (70WPM)
- Capable of communicating in both English and Tagalog
- Menu Updating
- Budgeting and financial management
- Capable to work with teams on a professional manner while achieving the common goals
- Good Communication and interpersonal skills
- Employee Scheduling
- Health and Safety Regulations
- Staff Training and Development
- Food Safety Compliance
- Honest, Reliable, Loyal, Positive Attitude and Passion, self-confident, self-motivated, and always willing to learn
References
- MARIA ELOISA G. SANTOS, GENENTECH, FOUNDATION SPECIALIST, 650-483-5711
- PATRICK ALLEN , YELP,L&D MANAGER, SaaS SALES TRAINER, 415-413-6969
- EILEEN ORIEL, BON APPETITE, CDC ORIGINAL CAFE, 415-349-1623
Timeline
ASSISTANT CAFÉ MANAGER
BON APPETITE IN GOOGLE SBO
01.2022 - Current
ASSISTANT MANAGER / BOOK KEEPER
BON APPETITE IN GENENTECH
01.2011 - 01.2022
CASHIER / BARISTA
GUCKENHEIMER FOOD CORPORATE
01.2007 - 01.2011
SALES FLOOR TEAM MEMBER
TARGET STORE
01.2006 - 01.2007
BS. INFORMATION AND MANAGEMENT -
ADAMSON UNIVERSITY
RAMON PASCUAL HIGH SCHOOL
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